NICK ROBERTS

Experience

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  Evenlode Electrical

  Jul 2004 - Mar 2006

  Apprentice Electrician

  Assisted the qualified electrician whilst undertaking my apprenticeship on a wide range of tasks specialising in domestic installations including large country homes, some agricultural work and a large convent in Oxford. I also played a part in the office assisting with estimates, drawings and invoices.

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  Lancelyn Theatre Supplies

  Jun 2006 - Aug 2008

  Engineer

  Completed the final year of my apprenticeship and continued to work on theatre lighting, sound system and curtain tracking installations mainly in schools and colleges throughout England. Carried out works on large building sites using many different installation methods such as conduit, trunking and SWA. Obtained an ECS health and safety certificate, a PASMA card to prove competence in erecting mobile scaffold towers and an IPAF card for safe use of scissor lifts.

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  Panda Service & Maintenance

  Aug 2008 - May 2012

  Account Manager

  Reporting to the Operations Manager and Managing Director, I was responsible for managing the maintenance needs of various nationwide retail clients, dealing with approximately 100 open projects at any given time, from receipt of a purchase order through to completion and invoicing. This work required attention to detail; ability to time manage and prioritise effectively; strong negotiation skills; and ability to communicate effectively and provide excellent customer service with both clients and contractors in a variety of fields and at all levels. I was also responsible for training and mentoring new staff members. I serviced everything from small to large major contracts totalling approximately 8,000-10,000 over the time spent with the company, dealing with surveyors, contractors and attending face to face meetings with clients.I also had responsibility for sourcing contractors; managing works; preparing quotes; submitting quotes and ensuring that when passed, all works were done to a timely and satisfactory standard; allocating reactive works; preparing method statements and COSHH requirements for works; preparing invoices for payment; maintaining works trackers to ensure works and PPM were completed on schedule; client liaison and customer service.I was able to grow The Factory Shop to become Panda’s largest client and through the relationship I had built with them we were able to win many large projects including a £65K roofing job in the North West. I had similar success with all my clients. Show less

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  Broadsword Security

  Sept 2012 - May 2016

  Sales Consultant

  On behalf of this NSI Gold accredited security company, I worked with clients to design and prepare quotations and tenders for security systems including monitored intruder alarms, CCTV, fire alarms, access control and automatic gates.I was responsible for generating installation work with a view of keeping the team of in house engineers fully occupied. This involved completing on site surveys and securing business, utilising leads created from my own prospecting and from a variety of sources, including leads generated in house, business to business referrals and enquiries and recommendations from existing clients. I was good at creating and developing relationships with clients at all levels including general domestic, commercial, high net worth domestic, and the education sector.In order to ensure clean orders, I was responsible for providing support when required to the installation engineers, managing any site specific issues that may have occurred and ensuring works were completed in the time I had allocated.I was also tasked with selling maintenance and monitoring contracts to secure long term recurring revenue for the company. In order to carry out these tasks effectively, I worked independently to learn new and existing fire and security system products and how they fit together along with BS and EN standards as laid down by NSI. Show less

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  Chris Lewis Fire & Security

  May 2016 - Sept 2018

  Sales Consultant

  During this significant chapter of my career, I was primarily responsible for the identification of potential sales leads and remedial works relating to the existing customer base.During my time at the company, I was able to treble Internal sales revenue whilst securing over 1700 won quotations with values ranging from as little as £200 to over £100k.In order to improve in house lead generation, I undertook sales training for the company’s service engineers and worked to improve their performance with closer management. This resulted in a sharp upturn in the leads provided from approximately 10/month to 60/month.During my second year I became heavily involved in the gate side of the business and had a significant impact on the company’s ability to deliver high quality profitable gate installations. In addition to my main duties, I successfully negotiated many new gate installations and upgrades.I built and maintained solid relationships with business influencers, key accounts and high net worth clients. Show less

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  Group GA

  Sept 2018 - now

  Business Development Manager