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Deep Enrich (“Deep Enrich,” “we,” “us,” or “our”) operates the Deep Enrich platform and related services. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit our website or use our services. It applies to all users, customers, and visitors (“you,” “your”) of Deep Enrich. By using our services or providing us with personal data, you agree to the practices described in this policy. If you do not agree, please do not use our services.
We collect the following categories of information about you:
When you create an account or register, we collect personal details such as your name, email address, phone number, billing address, username, and password, and any profile information you enter. If you make purchases, we collect payment information, which is processed securely by our payment provider.
If you sign in via a social network (for example, Google), we may collect your name, email, profile picture, and other information you allow from that account.
We automatically collect technical and usage data when you use our services. This may include your IP address, browser type and version, operating system, device identifiers, referral URLs, the pages you visit, your interactions (clicks, inputs), and the dates and times of your use.
We use cookies, web beacons, web crawling and similar tracking technologies to gather information about your browsing habits, preferences, and activity on our site. This may include anonymous analytics data (like pages visited, links clicked) and performance data (to improve site functionality).
Customer Support and Communication. If you contact us (by email, live chat, or phone), we may collect the contents of your communications and any information you provide us in that context.
We do not knowingly collect data about children under 18. If we find out that we have collected personal data from a child under 18, we will delete it promptly.
We use your personal data for the following purposes:
We process your data to set up and manage your account, deliver the services you request, authenticate your access, and fulfill orders or transactions.
We analyze usage data and feedback to improve our platform, troubleshoot issues, and develop new features.
We may use your contact information to send service-related messages (like registration confirmations, billing receipts, or technical notices). With your consent, we may also send newsletters, updates, and marketing materials about our products or services.
We use data to protect the security and integrity of our services, detect and prevent fraud or abuse, and enforce our terms of service.
We process information to comply with applicable laws and regulations (for example, retaining certain records to meet legal requirements, responding to lawful requests by public authorities).
With your consent, we may use your data for additional purposes (like personalized advertising) as you agree.
We do not sell or rent your personal data to third parties. We may share information as follows:
We may share data with vendors and service providers who perform services on our behalf, such as payment processors (like Razorpay), hosting providers, CRM or email marketing platforms, analytics providers (like Google Analytics), customer support tools, and other IT service providers. These parties can only use your data as necessary to provide the requested service and must keep it confidential.
We may share information within our corporate group (including parent, subsidiary, or affiliated companies) for internal business purposes consistent with this policy.
If we undergo a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal data may be transferred to the new organization as part of that transaction. We will require any acquirer to uphold the terms of this Privacy Policy.
We may disclose your information if required by law or legal process (like a court order or subpoena), or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others. This includes sharing data with law enforcement or government agencies as required by law.
We may share aggregated, anonymized information that cannot reasonably be used to identify you for any purpose (like analytical or marketing purposes).
We use cookies and similar tools to improve your experience. Cookies may store your preferences and track usage of our site. We use third-party analytics cookies (like Google Analytics) to gather statistics on site traffic and usage patterns. These cookies may collect anonymous information, such as how many users visit our site, which pages are most popular, and how users navigate between pages. We also use cookies for essential functions, like keeping you logged in and remembering your settings, and for security (like detecting login anomalies or fraud). Third-party partners (such as advertising networks or social media platforms) may place cookies on our site to provide content or ads on our behalf.
You have choices regarding cookies. You can set your browser to reject or clear cookies, or alert you when cookies are being set. If you disable certain cookies, parts of the site may not function properly. For more information, you can visit aboutcookies.org or youronlinechoices.eu to manage cookie settings.
We use industry-standard security measures to protect your personal information. This includes encryption (such as AES-256), firewalls, and secure servers. We limit access to data on a need-to-know basis and use physical, technical, and administrative safeguards to prevent unauthorized access. However, no method of transmission or electronic storage is completely secure. We cannot guarantee the absolute security of your data, and you use our services at your own risk. If a security breach occurs, we will let you know and notify any relevant authorities as required by law.
We keep your personal data only as long as necessary to meet the purposes outlined above or as required by law. For example, we may retain account information and transaction records for the duration of your account and for a limited period afterward (usually up to several years, depending on legal requirements). We will delete or anonymize data that is no longer needed. You can request deletion of your personal data at any time (see Section 9). Please note that some information (like transaction logs, legal documents) may be kept to satisfy legal or regulatory obligations even after your account is closed.
Our servers are located [specify location, e.g., in India]. If you are located outside India, your personal data may be transferred to and processed in India. In addition, our service providers or affiliates may operate in different countries. When data is transferred outside your jurisdiction (for example, outside the EEA for EU users), we will ensure it is protected by appropriate safeguards (like standard contractual clauses or equivalent mechanisms) in line with applicable law.
Depending on your location and applicable law, you may have certain rights regarding your personal data. These may include:
Access. You can request a copy of the personal data we hold about you.
Correction. You can ask us to correct or update any inaccurate or incomplete data.
Deletion. You can request that we delete your personal data. (Note: We may retain certain information if required by law, but such data will be restricted and used only for that lawful purpose.)
Objection. You can object to our processing of your data (for example, for direct marketing or profiling) where we rely on consent or legitimate interest.
Restriction. You can ask us to restrict processing of your personal data in certain cases (for instance, while disputing its accuracy).
Data Portability. You can request a machine-readable copy of your data (if technically feasible) to transfer to another service.
Withdraw Consent. Where we process data based on your consent, you can withdraw that consent at any time (without affecting prior lawful processing).
Opt-Out of Marketing. If you have opted in to marketing messages, you can opt out at any time by following the unsubscribe instructions in our emails or by contacting us. Opting out will not apply to service-related or account-related communications.
To exercise any of these rights, please contact us using the contact details below. We may need proof of identity to fulfill your request. We will respond to valid requests within 30 days (or a reasonable time frame required by law). If you are an EU resident, note that we generally apply GDPR standards as a baseline for all users; California residents have rights under the CCPA (such as the right to know, delete, and opt-out of sale, if applicable). We do not sell personal information as defined by the CCPA.
Our services are not intended for children under 18. We do not knowingly collect personal information from minors. If we learn that information of a person under 18 has been collected, we will delete it. By using our services, you confirm that you are at least 18 years old.
Our website may contain links to third-party sites or applications (for example, to install browser extensions or view profiles). We do not control the privacy practices of these sites. This Privacy Policy does not apply to them. We encourage you to read their privacy policies before providing personal information.
We may update this Privacy Policy occasionally. When we do, we will revise the “Last Updated” date above. If changes are significant, we will notify you via email or with an on-site notice before they take effect. Your continued use of the services after the changes are in effect means you accept the updated policy.
If you have questions or concerns about this Privacy Policy or our data practices or wish to exercise any rights, please contact us at:
We will aim to address any inquiries or complaints quickly. If you are not satisfied with our response, you have the right to lodge a complaint with the appropriate data protection authority (for example, the supervisory authority in your country or the Information Commissioner’s Office in the UK, if applicable).
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