Zania Casimir

Experience

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  Prestige Title Agency, Inc.

  Aug 2007 - Jul 2013

  Title Processor, Customer Service Representative, Receptionist

  Assisted President of the company as neededProvided administrative support to entire staffProcessed all incoming orders; worked closely with customers via phone to ensure accuracy and that all of customer’s needs were metOrdered new surveys/survey updates when needed; worked closely with surveyors with regards to obtaining quotes and receiving completed surveys in a timely matter

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  IMentor

  Aug 2007 - Oct 2007

  Temporary Office Assistant

  Assisted Volunteer Manager with day to day duties Conducted interviews with applicants via telephoneTrained all incoming screeners on screening procedures and other job duties

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  Townsley & Gay Real Estate LLC

  Aug 2007 - Sept 2007

  Temporary Office Assistant

  Performed daily tasks such as faxing documents, processing word documents, and answering multiple phone linesMonitored office supply inventory and ordered supplies as neededHandled incoming payments from clients; completed deposits and reconciled accountsEdited Contracts of Sale before they were sent and signed by clientsPrepared closing packages for attorneys

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  Prestige Title Insurance Co

  Oct 2008 - Jul 2013

  Customer Service Administrator, Title Processor

  Processed all incoming orders Processed title reports - keyed legal descriptions, exceptions and compiled title reports; verified that all necessary searches were ordered and were correctOrdered new surveys/survey updates as needed; worked closely with surveyors with regards to obtaining quotes and receiving completed surveys in a timely matterProvided administrative support as needed

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  Prestige Title Inc.

  Jul 2013 - now

  Production Manager

  Maintain office services by organizing office operations and procedures; control correspondence; review and approve supply requisitions; Complete operational requirements by scheduling, assigning and monitoring employees; follow-up on work resultsCoordinate meetings, webinars & corresponding documentsPartner with IT technician to ensure staff’s computer issues, software updates, and training are completedConfirm title bills and invoices are accurate at the time of issueVerify all searches that are ordered for each file for accuracy Order new surveys/survey updates when appropriate; work closely with surveyors with regards to obtaining quotes and receiving completed surveys in a timely matterProcess closing packages; monitor future escrows for paymentManage national transactions; work closely with local underwriting offices to ensure that proper reports/searches processedAssist the President of the company as needed Show less