Chloé Apaid

Experience

• 

  Kaseya

  Jun 2023 - Aug 2023

  Billing Specialist

  - Responding to customer inquiries regarding various aspects of the billing and collection process, including customer account information, updates, invoice queries, payment processing, and credit applications.- Reviewing sales orders.- Collaborating and coordinating with cross-functional teams to verify customer quotes and confirm billing and invoices.- Updating internal systems as necessary to ensure accurate and up-to-date customer information.- Analyzing billing runs to ensure accuracy and completeness.- Identifying process inefficiencies causing billing issues reported by customers.- Account reconciliations. Show less