Experience

• 

  Inditex

  Feb 2010 - now

  Achieve targeted sales for the brandImprove gross marginsAdherence of visual standards as per brand requirementsImprove stock turns for the brandEnhance Brand promotion and marketing activities Ensure proper assortment planning and inventory budgeting by buyers/ asst. buyersEnsure proper allocation of merchandise based on sales trends and demandPlan merchandise return from stores to warehouseEnsure proper equipment and fixture planning for new storesEnsure that visual standards are communicated and implemented across stores directly or through visual merchandiserVisits stores regularly and understand key issues with brandsMeet few customers to gain first hand understanding of brand performance, gaps in assortment and merchandise, customer services, etcEnsure regular training is provided to buyers, operations team, visual merchandiser, etc as requiredExecution ActivitiesUndertake sales forecasting and monitoring of inventory levelsUndertake pricing activities for brands based on pre-defined markupsParticipate in setting sales targets for the brandUndertake stock transfers across locations based on sales trends and inputs from buyers/ asst. buyers.Undertake promotionsUndertake competition and store visits on a regular basis and take appropriate action Provide inputs to merchandise manager and asst. merchandise manager for improving brand performance & undertaking brand rationalization/evaluationProvide inputs for new store openings Show less Sales and “bottom-line” profits of the store.Recruit, hire, train, evaluate and counsel store employees. Schedule, organize and direct assignments.Maintain, encourage and possess “ownership mentality”.Develop and implement employee performance evaluations and improvement plans.Effectively manage employee turnover. Provide a positive working environment and handle employee issues appropriately and in a timely manner.Resolve customer problems or complaints by determining optimal solutions.Ensure interior and exterior of store is maintained to company standards.Utilize labor management tools, including effective scheduling, to maximize productivity, profitability and margins.Provide exceptional customer service and ensure the employees also provide the same level of service.Communicate, execute, and manage marketing and merchandising programs.Conduct regular store meetings.Ensure employee awareness of safety and emergency procedures.Maintain adequate store supplies.Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank.Execute and monitor loss prevention and shrink programs.Management of all store operational issues, to include store housekeeping, store administrative duties, physical inventories, price changes, etc.Assign service orders to technicians, schedule technicians to perform delivery and installation work at customer sites and ensure a first in/first out workflow.Ensure all orders are properly sentResponsible for preparation of work schedules. Show less

  • Country Manager

    May 2018 - now

  • Commercial Director ZARA MAN

    Feb 2012 - May 2018

  • Department Manager ZARA MAN

    Feb 2010 - Feb 2012