Experience

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  Zte

  Jul 2005 - Jul 2007

  Verification engineer/design engineer

  Design and implementation of the software development work on INAP (Intelligent Network Application Protocol) protocol of Softswitch product.Take charge of testing work on Softswitch product, the test plan, write and review the test description, register, follow and verify found problems.

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  爱立信

  May 2013 - Sept 2019

  ResponsibilitiesResponsible for Scrum related work in team. Coach and facilitate team to have efficient and effective planning meeting, daily meeting, review meeting, demo meeting and retrospective meeting. Support program manager to finish project on time with good quality through good planning and risk management. Improve team's maturity and efficiency through pair learning, continuous retrospective follows up and team activities.Achievements: Coach new team from forming phase to norming phase in 3 months by setting up complete and effective continuous improvement method. Coach team to be more self-organized team by motivating and empowering team member to take different responsibilities. Enhance team member’s growth by giving timely feedback and support to team members. Made topic speech sharing on Shanghai Agile tour:1. 2013: “How to improve customer satisficing through KanBan”.2. 2015: “Agile in family” 3. 2016: “How to improve team’s productivity quickly”. Show less ResponsibilitiesResponsible for goal set up and execution for EMA agile community. Drive improvements and secure good execution of Ways of Working in agile teams. Share best practice and discuss team’s pain points. Enhance the communication between LT (program and line management) and team.Achievements: The average User Story lead time of 2014 decreased 23% compared with 2013 by defining the improvement plan and continuously follows up. Coach teams have better wanted behaviors and collect team’s feedback. E.g. Dare to commit, set high standard and try new things. Try to improve team’s maturity by finding team’s weak areas through maturity model. Improve team’s risk management skills by coaching, data&feedback collection and analysis. Have more than 20 times hot topic discussion. E.g. multi-task, better time estimation, common project hot issue etc. Share EMA agile community experience and good practice in other ScM CoP and Support other ScM CoP run in a better way. Show less Achievements: Delivered Scrum Master training twice at Nanjing site and got good feedback from trainees. As Agile coach for MPS team, coach team to improve team’s ability in complex requirement handling and project handling capability E.g. secure code quality by cross team code review; Set up key milestones for project plan/test plan and continuous risk/impediments follow up. Coach Scrum Master have good risk management, higher view beyond team and better retrospective facilitator skills. As Agile coach for EMA team, coach team to help new comer build competence quickly. E.g. combined coach plan and project plan to fulfil long term career needs and short term project needs; Give timely constructive feedback to team members; knowledge sharing in team bi-weekly.. Show less Responsibilities: Handle the customer problems from over 200 worldwide customers timely and effectively; Use the most effective resources to solve the customer problems within the customer needed time. Responsible for the correction package project; Prepare the project startup work, time and resource plan, follow up the project and coordinate the operation of project member, release the project on time with high quality.Achievements: Deploy the resource flexible and avoid the resource waste according to the rules of different time (e.g. the number of customer problems is highest in May and Nov. of each year); Summarize, and analysis the KPI data (Time, Cost and Quality);By indicating each problem's overdue time, the number of overdue customer problems are reduced from 6 to 0; Summarize the problems that customer focused on and give the timely feedback to R&D department to support the product improvement; Initiatively pop up the idea that release one small package with more problems; This can reduce the total number of small package and save 33% cost. Show less

  • Scrum Master

    Mar 2012 - Sept 2019

  • Verification Engineer

    Sept 2007 - Dec 2017

  • Agile community driver

    Jun 2014 - Sept 2016

  • Agile Coach

    Jun 2014 - Jun 2016

  • Project Manager

    May 2013 - Dec 2013
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  自由职业

  Sept 2020 - now

  自由职业