
Timeline
About me
Process Nerd • Spreadsheet Wizard • Certified Scrum Master & Product Owner
Education

San antonio college
1994 - 1999Associate of arts (aa) social sciences
San antonio college
1994 - 1999Associate of arts and sciences (aas) graphic design
Baylor university
1993 - 1994
Experience

Zeitgraph inc
Jun 1999 - Feb 2001Graphic designerDesign, photo editing, and production; branding, financial reports, marketing collateral, museum signage, and sales presentations for clients in education, hospitality, and professional services.

Aquent
Jul 2001 - Dec 2003Graphic designerDisplay & POP graphics, marketing brochures, packaging, photo research, and trade show graphics for clients including Burnes of Boston, Commemorative Brands, and Triad Food Group.

Houghton mifflin harcourt
Jan 2004 - Jul 2012Sr technical production specialistSr. Technical Production Specialist: • Create production templates and master graphics supported by process documentation for application of resources• QA composition vendor implementation of templates and master graphics• Contribute to new content output initiatives (e.g., HMH Fuse, Custom Solutions)Sr. Ancillary Designer: • Collaborate with Editorial teams to develop designs for 6–12 ancillary materials, including review/approval of maps and illustrations• QA composition vendor implementation of templates and master graphics• Contributed to development of editable ancillary resources to meet market demand Show less

Atx tv
Jun 2012 - Jun 2017Festival travel coordinator / festival transportation assistant• Coordinate with networks, studios, and panelists (or representatives) to schedule ATX-sponsored air travel and hotel accommodations• Facilitate booking of non-ATX-sponsored panelist accommodations at Festival HQ hotel• Establish tracking grids for travel and transportation; monitor flight and Festival schedule changes to record & communicate updates• Collaborate with Transportation Coordinator to support Austin-based transportation• Manage volunteers stationed at the Austin airport to greet panelists Show less

Houghton mifflin harcourt
Feb 2013 - Dec 2023• Serve as Scrum Master within Intellectual Property Acquisition Creation & Compliance (IPACC), promoting Agile maturity, researching & escalating blockers, and fostering collaboration• Improve IPACC operational efficiency as part of the “Super Ops” team, collaboratively overseeing the research, development, and improvement of tools & processes• Foster relationships with key stakeholders to support smoother and more efficient product planning and to expedite blocker resolution• Optimize project budget and forecasting oversight, as well as resource planning, through creation of interconnected tools and automations within the IPACC Budget ecosystem• Serve as co-lead of Smartsheet user group, “Smartsheet Smarties,” with a goal of acclimating beginners & providing peer-led problem solving• Champion of departmental and company CEID initiatives, including actively participating in multiple Employee Resource Groups and co-leading four-part “How to Be a Better Ally” series as an ally mentor Show less • Collaborate with product development teams to commission impactful, high-quality illustrations and maps to meet pedagogical needs while adhering to project budget and meeting delivery deadlines• Advance budget and forecasting oversight through the development of a new spend-tracking tool which was then adopted by the entire Art Buying team• Manage vendor partners through communication, process development, and oversight of vendor work (budget fidelity, asset quality, records completeness)• Subject matter expert in art/map creation and file quality, including training on file QC best practices• Support HMH CEID initiative through participation in the review & update of product content guidelines as well as oversight of art creation & training of vendor partners(Note: Contingent labor February 2013–July 2016) Show less
Lead IP Specialist / Sr IP Specialist
Jan 2020 - Dec 2023Sr Art Buyer / Art Buyer
Feb 2013 - Jan 2020

Atx tv
Mar 2019 - Jun 2023Festival content manager• Helm programming content logistics for the in-person and virtual aspects of the Festival• Ensure accurate and timely content delivery through identification, documentation, and dispersal of platform- and venue-specific technical requirements• Research and implement spreadsheet interconnectivity opportunities to reduce repetitive data entry and minimize opportunities for error• Serve as primary liaison with venue production staff through creation & maintenance of venue run-of-show documents as well as coordinating & attending programming tech checks & venue walk throughs for programming partners Show less

Atx tv
Jan 2024 - Jul 2024Programming manager• Spearhead communications with networks, studios, and other programming partners to facilitate receipt of programming-related assets; research/distribute platform- & venue-specific technical requirements, asset tracking & delivery, and asset QC• Create Programming / Sponsorship tracking and Panelist Relations ecosystems of interconnected spreadsheets, collaborating with key stakeholders to ensure their needs are met; serve as primary point of contact for updates & issues• Liaise with programming venues leading up to and during the Festival, including ticketing setup and establishment/maintenance of venue run-of-show documents• Co-manage Festival panelist air travel, hotel accommodations, and itineraries• Oversee Festival app content creation and population, maintaining data fidelity throughout the Festival Show less
Licenses & Certifications

11.155x: design thinking for leading and learning
Mitx on edxApr 2018- View certificate

Mental health champion
Mind share partnersMay 2023 - View certificate

Certified scrum product owner (cspo)
Scrum allianceJan 2025 - View certificate

Copyrightx
Harvard law schoolSept 2020 - View certificate

Certified scrummaster® (csm®)
Scrum allianceMar 2023
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