Kai Feng Koh

Experience

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  Lagardère Travel Retail

  Jan 2018 - Apr 2018

  Sales Assistant

  • Demonstrated good communication skills by providing detailed information on the chocolate• Showed good service qualities by listening and taking the initiative to help the customer at all times• Displayed determination by hitting the sales target every month

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  ActiveSG

  May 2019 - May 2019

  Event Assistant

  • Demonstrated organisational skills by packing and sorting the logistics for the participants• Displayed good teamwork and cooperation working in teams to ensure daily operations ran successfully

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  Momenntum Pte Ltd

  Sept 2019 - Sept 2019

  Event Assistant
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  Aviation Training Academy Singapore

  Apr 2020 - Aug 2020

  Intern

  • Designed and conducted a comprehensive survey with a response rate of 80%, to collect data from industry experts and pilots on current Crew Resource Management (CRM) syllabus.• Crafted and designed the syllabus for a 3-day Threat and Error Management programme for the students of the academy. This involved understanding and reading multiple articles, as well as collaborating with colleagues on the proper steps to take to ensure that the knowledge is passed to the students effectively• Proposed alternative methods to enhance learning within the classroom, encouraging knowledge sharing and collaboration. This involved working closely with stakeholders to understand specific skill gaps and learning opportunities to address• Hosted and ensure the success of the Human Factor webinar with over 100 participants by coordinating with relevant stakeholders, advertising and setting up of the event Show less

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  Fullerton Health

  Feb 2021 - May 2021

  Registration In-Charge

  • Supported staff in their day-to-day operation and ensuring that all systems are running smoothly• Displayed excellent communication skills by actively listening to the patients‘ feedbacks as well as making the necessary changes to ensure that all patients are well taken care of• Generated daily reports and coordinated with relevant stakeholders on the data generated

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  Singapore Army

  Jun 2021 - Apr 2023

  Military Police Specialist

  • Lead and displayed good teamwork with a group of Security Troopers to ensure and safeguard the vicinity of the camp• Conducted refresher training to ensure that the standards and skills of the Troopers were up to date