
Craig Whitlow, MS
Quality Manager

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About me
Director (retired), Product and Process Optimization at GE Healthcare
Education

Univ. Western Michigan
-Master of Science (MS) Industrial Engineering
Univ. South Carolina
2004 - 2010Master of Science (MS) Industrial Statistics
Experience

Robert Bosch North America
Mar 1995 - Mar 2004Quality ManagerDeveloped and led improvement projects to continually improve quality results with a strong focus on driving a culture of operational excellence through problem solving. From the many projects, kaizen events, workshops and coaching sessions that I conducted and participated in, I gained expert-level knowledge and implementation experience with the Lean/Six Sigma improvement techniques and the Toyota Production System.

Behr
Mar 2004 - May 2005Quality ManagerResponsible for driving the quality transformation at this site through the training and coaching of department managers and supervisors in the deployment of Lean/Six Sigma/Shainin methods that quickly improved quality and reduced scrap and rework costs. Coordinated the functions between departments and worked with the senior management team to achieve system and process improvements resulting in a “world class quality” culture and successful ISO9001/TS16949 registration.

Textron
May 2005 - Jul 2009Lean Leader/Consultant/Six Sigma Black BeltThis was an exciting opportunity to be part of an enterprise wide Lean transformation initiative. As a Lean Consultant, I organized and led a wide range of quality and operational excellence projects at two multi-plant business units, and worked with the site management teams and functional leaders in developing deployment strategies and progress assessments.Other contributions included:> Training and coaching project teams consisting of managers, supervisors and process owners in Lean/Six Sigma methods to achieve OpEx goals and process improvement targets> Leading 3 and 5 day office and shopfloor kaizens > Mentoring Black Belts and Green Belts in the application of process improvement methods> Coaching management teams in the ADKAR change management model and employee engagement processes to develop capable people and process ownership Show less

Textron Systems
Jul 2009 - Jun 2014Sr. International Program ManagerIn this role with three large scale programs, I gained additional valuable experience with customer services, logistics, gov't contracts, product development and testing. Two of the programs received the highest Contractor Performance ratings for quality and delivery. I also coached Green Belt projects leading to significant improvements in the contracting, purchasing, logistics and customer service processes while advancing my skills in risk planning, change management and team development.

Magneti Marelli
Jun 2014 - Apr 2015Program ManagerLed a cross-functional global team for the successful development, testing and production launch of new products concurrent with a new plant start-up in Mexico. Coordinated functions and responsibilities with the new plant manager and team leaders to meet defined goals, budgets and time-frames. Also implemented supply chain process improvements to help meet overall program timing and milestones.

MAHLE
Apr 2015 - Dec 2016Sr Program ManagerGlobal PM working with regional teams for the successful development, testing and production launch of new products in the US, Mexico, China, Korea, and Europe. Led problem solving activities with teams to achieve delivery commitments and key quality metrics from start-up to series production. Maximized best practice sharing and re-use of processes, tools and expertise knowledge to expand the Best Practice Framework.

Schaeffler Group
Dec 2016 - Mar 2019Problem Solving Science Project Manager - QualityResponsible for bringing new and innovative problem solving ideas and data analytics to drive the strategic deployment of the problem solving sciences in the Americas region with the end goals of increasing business capabilities, high customer satisfaction and zero defects quality. Lead transactional, proactive, and reactive projects using the Shainin Red X or Lean/Six Sigma problem solving tools. Support the culture of continuous improvement through training, content development and coaching for the region. Show less

GE Healthcare
Mar 2019 - Aug 2022Director, Product and Process Optimization
Licenses & Certifications
- View certificate

Shainin Red X Master
Shainin LLCMar 2019 
Quality Engineer
ASQ
Reliability Engineer
ASQ
Six Sigma Black Belt
ASQ
Project Management Professional (PMP)
Project Management InstituteJul 2010
Languages
- geGerman
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