Craig Whitlow, MS

Craig Whitlow, MS

Quality Manager

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  • Timeline

  • About me

    Director (retired), Product and Process Optimization at GE Healthcare

  • Education

    • Univ. Western Michigan

      -
      Master of Science (MS) Industrial Engineering
    • Univ. South Carolina

      2004 - 2010
      Master of Science (MS) Industrial Statistics
  • Experience

    • Robert Bosch North America

      Mar 1995 - Mar 2004
      Quality Manager

      Developed and led improvement projects to continually improve quality results with a strong focus on driving a culture of operational excellence through problem solving. From the many projects, kaizen events, workshops and coaching sessions that I conducted and participated in, I gained expert-level knowledge and implementation experience with the Lean/Six Sigma improvement techniques and the Toyota Production System.

    • Behr

      Mar 2004 - May 2005
      Quality Manager

      Responsible for driving the quality transformation at this site through the training and coaching of department managers and supervisors in the deployment of Lean/Six Sigma/Shainin methods that quickly improved quality and reduced scrap and rework costs. Coordinated the functions between departments and worked with the senior management team to achieve system and process improvements resulting in a “world class quality” culture and successful ISO9001/TS16949 registration.

    • Textron

      May 2005 - Jul 2009
      Lean Leader/Consultant/Six Sigma Black Belt

      This was an exciting opportunity to be part of an enterprise wide Lean transformation initiative. As a Lean Consultant, I organized and led a wide range of quality and operational excellence projects at two multi-plant business units, and worked with the site management teams and functional leaders in developing deployment strategies and progress assessments.Other contributions included:> Training and coaching project teams consisting of managers, supervisors and process owners in Lean/Six Sigma methods to achieve OpEx goals and process improvement targets> Leading 3 and 5 day office and shopfloor kaizens > Mentoring Black Belts and Green Belts in the application of process improvement methods> Coaching management teams in the ADKAR change management model and employee engagement processes to develop capable people and process ownership Show less

    • Textron Systems

      Jul 2009 - Jun 2014
      Sr. International Program Manager

      In this role with three large scale programs, I gained additional valuable experience with customer services, logistics, gov't contracts, product development and testing. Two of the programs received the highest Contractor Performance ratings for quality and delivery. I also coached Green Belt projects leading to significant improvements in the contracting, purchasing, logistics and customer service processes while advancing my skills in risk planning, change management and team development.

    • Magneti Marelli

      Jun 2014 - Apr 2015
      Program Manager

      Led a cross-functional global team for the successful development, testing and production launch of new products concurrent with a new plant start-up in Mexico. Coordinated functions and responsibilities with the new plant manager and team leaders to meet defined goals, budgets and time-frames. Also implemented supply chain process improvements to help meet overall program timing and milestones.

    • MAHLE

      Apr 2015 - Dec 2016
      Sr Program Manager

      Global PM working with regional teams for the successful development, testing and production launch of new products in the US, Mexico, China, Korea, and Europe. Led problem solving activities with teams to achieve delivery commitments and key quality metrics from start-up to series production. Maximized best practice sharing and re-use of processes, tools and expertise knowledge to expand the Best Practice Framework.

    • Schaeffler Group

      Dec 2016 - Mar 2019
      Problem Solving Science Project Manager - Quality

      Responsible for bringing new and innovative problem solving ideas and data analytics to drive the strategic deployment of the problem solving sciences in the Americas region with the end goals of increasing business capabilities, high customer satisfaction and zero defects quality. Lead transactional, proactive, and reactive projects using the Shainin Red X or Lean/Six Sigma problem solving tools. Support the culture of continuous improvement through training, content development and coaching for the region. Show less

    • GE Healthcare

      Mar 2019 - Aug 2022
      Director, Product and Process Optimization
  • Licenses & Certifications

    • Shainin Red X Master

      Shainin LLC
      Mar 2019
      View certificate certificate
    • Quality Engineer

      ASQ
    • Reliability Engineer

      ASQ
    • Six Sigma Black Belt

      ASQ
    • Project Management Professional (PMP)

      Project Management Institute
      Jul 2010