Pham Thien Ly

Pham Thien Ly

Office Assistant

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  • Timeline

  • About me

    Deputy Director - Sales and Marketing at AMA Viet Nam - American Academy

  • Education

    • The University of Stirling

      2008 - 2010
      Master of Science (M.S.) Communication and Media Studies
  • Experience

    • IDP Education Pty Ltd

      Oct 2008 - Mar 2009
      Office Assistant

      • Co-ordinate major ‘Study In Australian’ workshops, act as an interpreter. • Assist in marketing activities and document translation.• Provide information, support students to make the right choice of Australian universities.• Consult the procedure of applying for Australian universities, visa applications with students and parents.• Advise students on ticketing, foreign exchange, travel insurance, opening an Australian Bank account. • Other administrative office duties as assigned by the manager. Show less

    • Da Nang Security Newspaper Agency

      Apr 2009 - Mar 2010
      Reporter

      • Translate English-Vietnamese news and vice versa.• Establish a strong network with organizations, local governments to get news. • Attend a variety of events to observe and gain information.• Travel to the site, take pictures, conduct interview, and write articles. • Sell online and paper advertising.

    • Duy Tan University - ACCA Training Center

      Sept 2010 - Jun 2012
      ACCA Programs Consultant

      • Implement marketing strategies such as sponsorship, promotional newsletter, email marketing, website, social network, advertising to promote the ACCA courses in DTU.• Manage the database of students, send them emails/text messages about the opening of new courses and promotional activities.• Support learners during the ACCA courses, prepare for ACCA Computer-based exams. • Evaluate the effectiveness of ACCA training programs using surveys, questionnaires, interviews and observation, in order to improve the quality of teaching and service.• Conduct selling ACCA courses to companies who want to offer their staffs with ACCA courses. Show less

    • Duy Tan University

      Oct 2010 - Aug 2012
      International Programs Admissions Officer

      Contact with foreign universities to invite them to join “Study Abroad” exhibitions and workshops in DTU.• Co-ordinate with staffs from different Departments in DTU to spread the information about Co-operative programs in USA, Singapore, UK to students in every class. • Recruit students to join Co-operative Programs between Duy Tan University and its partner universities in USA, England and Singapore. • Be in charge of the process of transferring students who have completed collaborative school years at DTU to its partner universities. • Introduce Work and Travel, Internship programs to offer DTU students chances to work in USA, Singapore, Canada. Show less

    • AMA VIETNAM - DANANG BRANCH

      Aug 2012 - now
      Study Abroad Supervisor

      • Train staff admission officers about study abroad consulting skills, and ways to persude their students, who are studying Toelf, Ielts at AMA to choose AMA’s service when they have plan to study abroad.• Follow-up application & admissions process for US, Singapore and Holland market. • Plan international education seminars with American, Singapore and Holland universities to get access to potential students for these schools.• Suggest other marketing plans such as TV commercial, promotion, branding,etc to to popularize AMA’s study abroad service. Show less

    • AMA Viet Nam - American Academy

      Aug 2012 - now

      • Create sales & communications materials for AMA Danang, enhance brand image via professional communication materials• Promotions of new products/programs on focused media: TV, News, Website, Facebook, etc• Evaluate the effectiveness of product & product launch in practice. • Build relationship with Education Department to easily get permission to do marketing activities in targeted schools. Sponsor English Contest held by Education Department.• List out the database of schools: primary schools, secondary schools, high schools, colleges and universities. Approach schools resources by setting up the meeting with principals, offer sposorship for schorlaship and English Speaking Club. Show less Responsible for ongoing recruitment, admissions and enrollment efforts of all English programs.• Train and support admission officers in sales performance as well as in customer services to enhance the conversion rate of walk-ins and enrolments.• Manage processes and supervise admission officers. • Follow-up the procedures to achieve the sales target. • Suggest marketing strategies to bring as many walk-ins to the school as possible.• Handle complaints, surveys, and get feedbacks and report to Board of Directors. • Suggest solutions for the current problems at AMA.• Monthly spy on what other centers in the same fields are doing, their services, products, prices, promotional programs. Analyse the data, then suggest necessary changes to BOD to remain as a number one English center in the quantity of students enrolled and best sales in Danang city. Show less

      • Deputy Director - Sales and Marketing

        Jul 2014 - now
      • Admission Manager

        Aug 2012 - now
  • Licenses & Certifications

    • Master of Science