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Shaima Naseer

Shaima Naseer

Crew Planning controller

Followers of Shaima Naseer231 followers
location of Shaima NaseerDubai, United Arab Emirates

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  • Timeline

  • About me

    IT Service Manager at Emirates Group

  • Education

    • Higher Colleges of Technology

      -
      Bachelor's degree E-Commerce/Electronic Commerce

    • Higher Colleges of Technology

      2012 - 2013
      Bachelor’s Degree E-Commerce/Electronic Commerce

  • Experience

    • Emirates Group

      Oct 2012 - Mar 2018
      Crew Planning controller

       To forecast resources needed to cover the airline’s operations To train and develop Roster Planning Officers  Planning and scheduling resources To optimize over 20000 crews utilization  To provide system development, support and liaise with various internal and external Vendors  To analyze rostering and manpower issues To recommend performance improvement measures through a continuous review of the allocation process

    • Emirates

      Oct 2018 - now

      • IT Service Manager

        Mar 2023 - now

      • Business Improvement Partner

        Oct 2018 - Mar 2023

  • Licenses & Certifications

    • Understanding and Prioritizing Data Privacy

      LinkedIn
      Nov 2021
      View certificate certificate

    • Data Visualization for Data Analysis and Analytics

      LinkedIn
      Sept 2021
      View certificate certificate

    • Intro to Service Management with ITIL® 4

      LinkedIn
      Sept 2022
      View certificate certificate

    • Emirates Management certificate

      Emirates