Erika Torres

Experience

• 

  Lululemon

  Jul 2012 - Nov 2016

  Team Lead/Community Connector

  ● Strategically established tactical partnerships with leaders in the fitness and yoga community● Assisted in the successful collaboration, creation, and execution of community events● Provided guests with high-end product education and experience about the brand, culture, and community• Assisted in the opening of the Lincoln Rd flagship store

• 

  Ron Herman

  Jan 2017 - Mar 2018

  Luxury Apparel Sales Manager

  ● Cultivated boutique store ambiance to promote a stellar customer shopping experience for high-profile and celebrity clientele● Developed initiatives to motivate sales associates to hit daily goals and maximize sales growth● Oversaw merchandising of new products to design branded visual floor and window displays

• 

  MeUndies

  Apr 2018 - May 2020

  Store Sales Manager

  ● Managed the first brick-and-mortar location for MeUndies and created a feedback loop with HQ to provide actionable information for online sales and design team● Partnered with the regional manager to establish and communicate all metrics and expectations within the store, including sales, visual, operations, safety, loss prevention, payroll, scheduling, and training● Coached, trained, and managed development for all store associates to encourage professional growth and promote in-store MeUndies culture while assisting with the opening of the second store● Implemented a new inventory system that reduced shrinkage by 20% Show less

• 

  TZ Insurance

  Jan 2021 - Dec 2022

  Medicare Sales Agent

  ● Qualified prospective customers in both Spanish and English while identifying needs and educating them on the benefits of the policies based on the needs assessment● Supported customers throughout the entire sale cycle and enrollment of new policies, ensuring customer satisfaction● Utilized Sunfire, CUY, and MARX to perform accurate, timely data entry and application submissions● Consistently ranked in the top 3 sales agents

• 

  LodgeLink

  Mar 2024 - now

  Sales Development