
Dasia Barnes
Secretarial assistant

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About me
Manager of Customer Training/Education
Education

Boston College
2006 - 2011Bachelor's degree BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
Boston College
2006 - 2011Bachelor of Business Administration (BBA) Marketing Research
Experience

Michael A. Taicher P.C.
Jan 2004 - Jan 2010Secretarial assistant
Zale
Nov 2010 - May 2013ManagerAs a Manager, at one of Zale's Corporation brands, Piercing Pagoda, responsibilities included, but not limited to merchandise security measures, teamwork, cash handling, sales goals, training, customer service, product education, loss prevention, inventory control, etc.

Boxerbrand
Apr 2013 - Feb 2017Account Executive-Generate sales via phone and email (resulting in consistent sales of $100's to $15,000+) -Retain strong relationships with customers.-Customer base included individual establishments to major hotel and resort chains. -Provide superior customer service.-Promptly return calls and emails to customers across the country.-Handle check, and credit card transactions with proper disposal of personal information.-Provide problem solutions to fellow co-workers on a consistent basis.-Complete and maintain follow ups in Gold Mine for customer contact. Show less

Definitive Healthcare
Feb 2017 - nowManager of Training and Support
Jun 2019 - nowTechnical Customer Trainer
Apr 2018 - Jun 2019Customer Success Manager
Feb 2017 - Apr 2018
Licenses & Certifications
- View certificate

Project Management Foundations
LinkedInNov 2020 - View certificate

Project Management Simplified
LinkedInNov 2020 - View certificate

Advice for Leaders During a Crisis
LinkedInJan 2020 - View certificate

Leading Yourself (2017)
LinkedInSept 2021
Volunteer Experience
Volunteer
Issued by Boston Career Link on Jan 2007
Associated with Dasia Barnes
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