
Timeline
About me
Customer Service, IT Help Desk
Education
Iupui
2005 - 2005Graduate non-degree studies computer scienceIupui
1998 - 1999Bs, purdue university computer technologyActivities and Societies: AISES I graduated in 1999 with a BS degree from Purdue University. I returned in later years to continue studies as needed.
Iupui
1996 - 1998As, purdue university computer technologyActivities and Societies: AISES
Indiana university bloomington
1993 - 1995General studiesIndiana university-purdue university at indianapolis
2010 - 2010Social work
Experience
Indiana department of natural resources
May 1997 - May 1998Main information systems intermittentSoftware and hardware troubleshooting, installation and maintenance.Development of an application to track federally funded project data and finances using Delphi 3.0, Crystal Reports and Paradox database software. Data migration from existing spreadsheets and databases.
Yoh it
May 1998 - May 1999Computer support specialistContracted with Indiana DNR Division of Soil Conservation to develop project tracking software.Programmed with MS Visual Basic and authored reports with Crystal Reports.Designed MS Access database for the LARE-Lake And River Enhancement program and imported data from existing spreadsheets and databases.
Cornerstone controls
Jun 1999 - Feb 2000Project engineerProgrammed PLCs (Programmable Logic Controller) for Eli Lilly to process medication.Tested, updated, and installed PLC software for manufacturing.Developed new programs for PLCs then tested and installed at Flint Ink.
Robert half international
Apr 2000 - Aug 2000Software consultantManaged confidential databases for Charles Schwab: transferred records from Oracle databases to Microsoft Excel and Microsoft Access for modification and then transferred to other databases. Wrote Visual Basic Access codes to enter and modify data in Microsoft Excel spreadsheets. Tested in-house application software on behalf of Federal Home & Loan Bank for more efficient data entry and data management.Hardware and software tech support for Indianapolis and nationwide American Legion posts. Show less
Donatos pizza
Jun 2001 - Dec 2001Delivery driverDeliver pizzas, take orders, box food, clean and provide great customer service.
Meijer
Jun 2002 - Apr 2004Sales clerkUtilize store software to update and replenish stock.
Indiana department of natural resources
Apr 2004 - Apr 2005Database analystPerformed electronic conversion of license records from paper documents to electronic database. Imported data from Oracle database to Access database for data entry checks.Tested software used in electronic conversion, checked documentation of software usage, procured hardware, and troubleshot data entry problems.Assisted with scheduling interviews, helped during interviews and gave input on hiring of interns.Supported, reviewed and supervised interns' data entry progress.Researched and chose most cost efficient software and hardware for department’s needs.Trained interns and other employees on software use, wrote queries and Visual Basic Access codes and installed programs.Reported project outcomes to supervisors and followed-up with companies and retailers on Hunting and Fishing license applications. Show less
Walmart
Oct 2005 - Dec 2008Sales associateAnswered multi-line phone systems to answer questions and transfer callers to appropriate departments.Utilized a walkie-talkie to communicate with other departments and supervisors.Cleaned and organized areas, based on sizes and protocol, as assigned.Set up displays and models per written directions. Set up shelves and placed pricing labels as well as marked down prices previously labeled per written directions.Operated Telxon gun for replenishing stock, running inventory, changing prices, and labeling items according to stock levels.Utilized great customer service skills while operating as a door greeter, fitting room clerk, sales associate, and cashier.Unloaded shipments and placed stock in inventory.Accurately operated cash register and handled cash, credit, and check transactions. Show less
Walmart
Jul 2009 - Nov 2009Sales associatePart of the second shift remodel crew at the North Keystone store in Indianapolis, IN. We remodeled the store to current Wal-Mart standards.
On demand staffing
May 2011 - Mar 2014Banquet server• Placed as a banquet server at the Indiana Convention Center to set-up and tear down equipment for special events, including setting table placements, décor, linens, programs, buffets, beverage supplies, and performing clean-up post-event. • Served food and beverage to up to 200 10-top tables.
Lgc associates
Jul 2012 - Mar 2014Banquet server• Placed as a banquet server at the Indiana Convention Center, Sheraton North, Sheraton Downtown, JW Marriot, the Carriage House, Museum of Art, IUPUI and various other hotels. • Set-up and tear-down tables, chairs, decorations, buffet, and placements for events.• Utilize great customer service and fast-pace work experience to serve food and beverages at high end events in a timely and friendly manner.• Placed at fast food Indian restaurant as a line server, answered questions about cuisine and operated cash register. Show less
People ready
Nov 2016 - Nov 2017Bell ringerRinging the bell for the Salvation Army in Grand Junction, CO.
Unemployed
Nov 2017 - nowN/a
Licenses & Certifications
Publisher 2010
Mesa county workforce center, professional services divisionJan 2015Excel 2010
Mesa county workforce center, professional services divisionDec 2014Powerpoint 2010
Mesa county workforce center, professional services divisionDec 2014
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