Preeti Iyengar

Experience

• 

  Whirlpool Corporation

  Mar 2015 - Apr 2019

  Specialist Information Systems, Electronics Design Operational Support Specialist• Removed roadblocks on a cost-savings project worth $2MM by directing a cross-functional team of 6 subjectmatter experts from 4 different teams spread across the globe• Transformed the global team’s internal process to improve the issue resolution time and credibility of theteam, resulting in customer satisfaction scores of 95% Engineer, Change Management Interface Operations Support Specialist• Coached 100+ engineers in India and China on change management tool, cutting user-reported issues by 60%• Achieved 25% higher issue resolution rate than team average, boosting average customer satisfaction by 10%

  • Specialist Information Systems

    Mar 2017 - Apr 2019

  • Specialist Information Systems

    Mar 2015 - May 2017
• 

  Whirlpool Corporation

  Jun 2019 - Jun 2022

  Senior Engineer, Business Liaison and Digitization Solutions Expert• Spearheaded project to diagnose root cause of system failures and collaborated with IT vendor to customizesolutions that saved 10,000 labor-hours (annual cost savings of $480K)• Assisted the Director of IT, product owner, and project manager to develop a strategy that enabled cloudcapabilities for Whirlpool, leading to cost savings of $124,000.• Recommended enhancements for software license procurement, optimized license utilization, and streamlinedsoftware upgrades. Cut issue resolution time by 70%, saving $900K in engineering expense• Revamped the process to enhance information sharing among cross-functional teams, leading to the formationof a specialized task force and a 90% reduction in issue resolution times Show less

  • Senior Engineer

    May 2020 - Jun 2022

  • Senior Engineer

    Jun 2019 - May 2020
• 

  Emerson

  Jun 2023 - Aug 2023

  Strategic Operations

  • Led a cross-functional team of 10 employees in a project to create a data collection plan for 8000 products,reducing the risk of up to $150 million in trade violations• Developed a calculator for 60 logistics employees, analyzing data for cost-effective sourcing decisions,resulting in 99% faster calculations and 70% fewer inputs• Restructured supply chain strategy, shifting from centralized distribution model to efficient regional + globaldistribution model, reducing lead time by 10% and long-term emissions by 98% Show less