Experience

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  Infosys

  Sept 2008 - Aug 2011

  Senior software engineer

  - Experience of working with two different projects in the Airline and Telecom industry.Responsibilities:- Developed various modules involving MS SQL server, VB.Net 3.5 Framework and Microsoft Visual Studio 2008- Involved in project transition and built custom reports capturing the trend of various business metrics- Liaised with other support teams for server and database related issues- Mentored and imparted technical and application knowledge to team membersLeadership and other initiatives:- Member of Organizing Committee for sports events, Infosys Chennai Development Centre Show less

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  Infrasoft technologies

  Mar 2012 - Jun 2012

  Associate consultant

  Responsibilities:- Supported the consulting team of the project including problem definition, effort estimation, solution generation, design and deployment- Developed skill sets in application support & testing and project documentation

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  Tvs industrial & logistics parks pvt. ltd.

  Mar 2013 - May 2013

  Summer intern

  - Developed a regression based predictability model for Line Haul Vehicle transit- Explored various factors affecting transit times of line haul vehicles and developed a model linking factors to resultant transit times

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  Latentview analytics

  Mar 2014 - Mar 2022

  Account manager - data & analytics

  • Determined business requirements, defined analytical problems, structure and communicate solutions to ensure client satisfaction with strong business improvement driven results• Managed a team of data analysts, data scientists and data engineers which included prioritizing and assigning work, direct mentoring, training, and ensuring the quality of work delivered• Managed and supported focused reporting and dashboards across different Lines of Business. Lead the development the set up and production of dashboards measuring Key Performance Indicators (KPIs)• Led and managed organization wide delivery standard dashboard to report on the status and progress of various projects and worked directly with the CEO to communicate, discuss and address related findings• Managed multiple teams and projects simultaneously to summarize and synthesize data and present recommendations to the businesses in a clear and logical manner• Facilitated cross- client and cross-Service Line collaborating with sales, delivery, clients and business teams• Initiated and or facilitated scope/ changes to SOW, supporting individual project managers as required• Account management (tracking and delivery of multiple projects) with the responsibility of driving revenue generation• Supported POCs for existing engagements and new discussions. Developed POVs for industry/ client and key problems Show less

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  Sears

  Mar 2016 - Jul 2017

  Analytics consultant - marketing & product analytics

  ▪ Analytics consultant for an E-commerce based loyalty program , helping them increase their shopper base and spend per personKey Areas of Work:- Profitability threshold analysis which enabled Clients identify profitability for different product segments and increase BOP by 7%- Identified profitable partner programs to increase member base by 15% and revenue by 9%- Identified key improvements on PLP and PDP page, which will improve customer engagement on the Client website by 5%- Developed a unified automated dashboard, which helps track program performance to identify, address and prevent potential issues- Product Mix analysis helped increase the exclusive product base to drive more benefits for customers- A/B testing, multivariate testing on product display page Show less

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  Metlife

  Aug 2017 - Oct 2019

  Analytics consultant - operations analytics

  • Led team to develop an automated claim assignment model which increased the claims processed by 4% and reduced the dependency on high value consultants.• Developed a forecasting model to predict incoming claims across various markets and categories• Managed team to design and develop fraud prediction model for identifying fraudulent claims filed

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  Ford motor company

  Oct 2019 - Mar 2021

  Program manager - data and analytics

  • Led an 18 member team in the operations analytics space solving problems related to manufacturing, supply chain optimization, product design and testing. Supported databases and Alteryx based ETL workflows

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  Google

  Apr 2021 - Feb 2022

  Manager - data and analytics

  • Collaborated with the user acquisition, growth and product teams to focus on new user acquisition, existing user retention and resurrecting dormant users through data transformation, data analysis and reporting• Analyzed customer onboarding funnel, conversion rate, reported on experiments around content modification and optimized campaigns. Conducted Spend Analysis (impact of digital, referral and other media spend in increasing signups, optimum spend levels, cost per onboarding) across different user acquisition channels• Conducted cohort characteristics analysis, offer and reward performance analysis, impact on comms (Emails and push notifications) on user retention and impact of signup mix on retention levels• Supported marketing campaigns from design (identifying target users and offer categories through multi variate testing) through in campaign performance measurement to post campaign analysis and findings Show less

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  Deloitte

  Mar 2022 - Jun 2023

  Manager - risk & financial advisory | data analytics & technology

  • Partnered with the Compliance team and interacted with Federated Chief Data Officer (FCDO) Teams for different lines of business including Personal Banking, Institutional Clients, Finance and Legal• Defined and developed data management process based on client’s regulatory data related business requirements with the necessary checks and controls• Interacted with IT teams to access data from multiple sources to identify and track data related issues. Analyzed issues on multiple fronts including source, severity and relevancy to see the impact on data quality and data governance• Reviewed and validated identified data issues tagged to the appropriate Regulations. Top regulations impacted by data issues were shortlisted to further analyze and discuss with the FCDOs and their representative teams to identify the best course of data remediation – Business as Usual (BAU), Existing Consent Order or New Consent Order• Managed and defined the architecture solution, support, and development of both ad hoc and long-term Microsoft BI solutions and Power BI Reports. Troubleshoot and resolve issues related to performance, environments, monitoring, and operability of Power BI reports• Led a 10 member team to successfully complete the project development, implementation and detailed documentation recording the overall process changes and enhancements Show less

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  Fidelity investments

  Jul 2023 - now

  Senior manager - data analytics and insights

  • Campaign/ personalized experiment design and measurement, including A/B and multivariate test• Define common measurement framework, design and build scalable campaign measurement solution • Define Organizational performance metrics, and develop reports to measure of incremental impact (lift) of AI/ ML models over Non-AI methodologies