Andrew Tan Siong Eng

Semenyih, Selangor, Malaysia

+91 xxxx xxxxx

[email protected]

Timeline
Jun 1999 - Dec 1999
Customer Service Engineer
Affinity Systems Sdn Bhd
Jan 2000 - Aug 2002
Product Consultant & Senior Engineer
REDtone
Selangor, Malaysia
Sept 2002 - May 2003
Senior Training Executive
Unifiedcomms Group
Jun 2003 - Nov 2003
Competency Development Trainer
REDtone
Jan 2004 - Jun 2006
Freelance & Apprenticeship
Self Employed
Oct 2006 - May 2017
Specialist, Distribution Management
Maxis
Kuala Lumpur, Malaysia
Jun 2017 - Aug 2019
Head of Channel Marketing, Enterprise Business
Digi Telecommunications
Selangor, Malaysia
Current Company
Jan 2020 - now
Senior Trainer
Ashton Training Academy
About me
Human First - Steward of Growth
Education
- Universiti malaysia sarawak
  1996 - 1999
  Bachelor of engineering with honours electronics and telecommunications engineering
Experience
- Affinity systems sdn bhd
  Jun 1999 - Dec 1999
  Customer service engineer
- Redtone
  Jan 2000 - Aug 2002
  previously known as VMS Technology Sdn Bhd
  - Product Consultant & Senior Engineer
    Jul 2001 - Aug 2002
  - Product Technical Trainer
    Jan 2001 - Jun 2001
  - Technical Services Engineer
    Jan 2000 - Dec 2000
- Unifiedcomms group
  Sept 2002 - May 2003
  Senior training executive
- Redtone
  Jun 2003 - Nov 2003
  Competency development trainer
- Self employed
  Jan 2004 - Jun 2006
  Freelance & apprenticeship
- Maxis
  Oct 2006 - May 2017
  - Specialist, Distribution Management
    Jun 2015 - May 2017
  - Training Manager, Learning & Development Unit
    Mar 2013 - May 2015
  - Assistant Manager, Learning & Development Unit
    Apr 2008 - Feb 2013
  - Senior Executive, Training Unit
    Oct 2006 - Mar 2008
- Digi telecommunications
  Jun 2017 - Aug 2019
  - Head of Channel Marketing, Enterprise Business
    Jan 2018 - Aug 2019
  - Associate Principal, Enterprise Business
    Aug 2017 - Dec 2017
  - Associate Principal, Consumer Sales
    Jun 2017 - Aug 2017
- Ashton training academy
  Jan 2020 - now
  Senior trainer
Licenses & Certifications
- Professional business coach certification programme
  The international professional managers association (ipma)
  Apr 2005
- Certificate of achievement for 5-day train the trainer program
  Rendhawa consulting & human resources development council malaysia
  Feb 2001
- Ciac-certified management consultant for ciac call center management consultant certification
  Call center industry advisory council
  Jul 2009
- Certified practitioner of hypnotherapy
  Ashton training academy
  Jul 2017
- Certificate of achievement for icmi train the trainer - dynamic call center
  Omnitouch international
  Sept 2008
- Master practitioner of time line therapy
  Ashton training academy
  Aug 2018
- Master practitioner in neuro-linguistic programming
  Ashton training academy
  Aug 2018
- Certificate of achievement for icmi train the trainer - connecting with customer through email
  Omnitouch international
  Jan 2009
- Certified practitioner of neuro-linguistic programming
  Ashton training academy
  Mar 2017
- Master practitioner in nlp coaching
  Ashton training academy
  Aug 2018
- Master practitioner of hypnotherapy
  Ashton training academy
  Aug 2018
- Certified practitioner of nlp coaching
  Ashton training academy
  Jul 2017
- Roi methodology certificate of attendance
  Roi institute, inc
  Mar 2013
- Certificate of achievement for icmi train the trainer - managing difficult situations
  Omnitouch international
  May 2008
- Certificate of achievement for icmi train the trainer - understanding customer experience
  Omnitouch international
  Nov 2008
- Certificate of completion - the 7 habits maximizer
  Franklincovey
  Nov 2007
- Certificate of competence for accredited training professional programme
  Smr hr group
  Nov 2012
- Certificate of completion - the 7 habits of highly effective people signature program
  Franklincovey
  Sept 2007
- Certified practitioner of time line therapy
  Ashton training academy
  Jul 2017
- Pump certification
  Apmg international
  Apr 2022
  View certificate
- Certificate of completion - helping clients succeed
  Franklincovey
  May 2008
- Certificate of achievement for icmi train the trainer - outstanding customer service
  Omnitouch international
  Apr 2008
- Icmi certificate of excellence in customer service
  Icmi
  Jan 2009
Honors & Awards
- Awarded to Andrew Tan Siong Eng
  Maxis Departmental Award Maxis Berhad Dec 2013
- Awarded to Andrew Tan Siong Eng
  Best Contact Centre Manager (1st Place) - Non-Operations (over 100 seats) for the 14th Malaysia CCAM Industry Award 2013 CRM & Contact Centre Association of Malaysia (CCAM) Oct 2013
- Awarded to Andrew Tan Siong Eng
  Maxis Departmental Award Maxis Berhad Aug 2007