Shallu Sharma

Experience

• 

  Tata Business Services & Support Limited

  Jan 2017 - Oct 2017

  Customer Service Specialist

  Deployed in division working for Tata Sky Broadcast network, where I was responsible for analyzing the current package for the customer and find out how the customer can be benefited by the scheme packages announced by the Tata Sky Network for the customers. It includes like sharing the details for new schemes to the customers as well as helping with their queries related to theircurrent packages

• 

  Knack Global

  Oct 2017 - Aug 2018

  Process Associate

  Deployed in Account Receivable department working for Medical Billing Solution Inc., where I am responsible for analyzing the claim denied by the payer and after thoroughly scrutinizing the claim perform the appropriate action required to get the payment for our client who has already provided theservice to the needed