Aman Abdur-Rauf

Experience

• 

  T&J Promotions

  Jun 2014 - Feb 2019

  Live Demonstration Sales Rep

  Actively pursued customers through product demonstrations and over the phone conversations.Interacted and effectively communicated with hundreds of customers on a daily basis creating meaningful relationships to help drive sales.Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays. Identified and maximized sales opportunities, and increased customer retention rates. Exuded friendliness, professionalism, and enthusiasm. Discussed promotions and products with customers to help them make educated purchasing decisions Show less

• 

  XBP MARKETING CORP.

  Jan 2019 - May 2021

  Customer Service Sales Representative

  Boosted daily sales by 30% through innovative tactics and great customer service.Engaged in hundreds of customer interactions daily, allowing me to learn and deal with different personality types.Trained new sales professionals and provided coaching as needed to maintain company sales success. Thrived in a fast-paced environment.Brought forth high-energy and engaging spirit.Consistently exceeding sales quotas.

• 

  Ummahpreneur

  Feb 2023 - May 2023

  Sales And Service Specialist

  Successfully sold packages with values ranging from $2,500 to $5,000.Achieved company Key Performance Indicators (KPIs) within the initial two months of employment.Demonstrated efficient one-call closing capabilities with clients.Effectively managed and promptly responded to inbound calls.Strategically scheduled outbound calls for proactive follow-up initiatives.Fostered effective communication to thoroughly comprehend client pain points, industry dynamics, and available offerings.Employed exceptional questioning, motivational, and closing techniques to convert prospects into paying customers.Diligently managed and cultivated the lead pipeline, successfully converting previous opportunities into profitable sales and ensuring timely follow-ups.Maintained the accuracy and up-to-dateness of the Customer Relationship Management (CRM) system, End-of-Day (EOD) reports, and other essential systems.Actively participated in daily team meetings to stay aligned with team objectives and progress.Conducted payment collection calls when necessary to facilitate financial transactions.Provided responsive and professional support by promptly addressing chat, email, and phone inquiries. Show less

• 

  Andalus Institute

  Jun 2023 - now

  Sales Specialist

  Reached company KPIs within the first 10 days.Became the companies' second highest earner within a team of six, after my first month.Continually maintaining an average of 40% closing rate through-out my entire tenure. Engaged in deep question led discovery dialogues to identify challenges, pain points, and gaps that create the need, desire, & urgency for our solution.Consistently increase product knowledge.Participate in daily sales trainings via zoom to discuss sales initiatives, study sales call game tape, and strategise around the pipeline.Follow the companies' selling framework to take leads through the sales process.Build and maintain relationships with leads, using a consultative sales approach to understand their goals, objectives, and dominant buying motives.Deliver persuasive sales presentations via zoom that speak to core desires, highlighting the key benefits and value of our products and services.Adhere to CRM best practices to track and manage sales activities, including lead management, follow-up, and accurate forecasting. Show less