Stefi Varghese

Experience

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  RICHOUX LIMITED

  Sept 2011 - Dec 2011

  Communications Intern

  Responsible for maintaining and updating social media and advertising, strategicconsulting, including business plan and sales strategy development.

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  R2L

  Mar 2012 - Aug 2014

  Served as liaison between front- and back-of-house teams to coordinate quality, presentation, and timeliness, working directly under the head and sous chefs. Responsibilities: Ensured orders are prepared and assembled quickly and according to procedure / Stocked and prepared kitchen line for clean and safe service / Managed staff of 10 per shift Helped identify, plan, and implement marketing strategies. Responsibilities: Managed social media accounts / Designed a strategic marketing plan and budget / Conducted market research on products, competitors, and effective marketing tactics

  • Chef Assistant + Private Events Coordinator

    Jul 2010 - Aug 2014

  • Communications Intern

    Mar 2012 - Jul 2012
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  MedRisk

  Jan 2013 - Oct 2021

  Provides patient-centered care for work-related injuries by offering access to a national network of expert healthcare providers. Responsibilities: Train new hires and existing staff on new procedures and workflows / Assist in onboarding new global division and training staff remotely / Act as inter-departmental liaison in support of client retention and patient referral objectives / Manage case requests from all sources, including patient, employer, adjuster, physician, provider center / Ensure cases are processed accurately according to policy and procedures / Validate new case data and request verification from insurance companies and healthcare providers / Identify potential and existing system and procedural challenges / Conduct internal reviews to ensure excellence and efficiency in customer service / Ensure adherence to URAC Health Utilization Management Standards Show less

  • Senior Quality Assurance Professional

    Jun 2018 - Oct 2021

  • Quality Assurance Professional

    Jun 2015 - Jun 2018

  • Senior Customer Service Professional

    Mar 2014 - Jun 2015

  • Customer Service Professional

    Jan 2013 - Mar 2014
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  Campus Philly

  Oct 2021 - now

  • Director of Operations and Analytics

    Jun 2022 - now

  • Manager of Partnerships and Operations

    Oct 2021 - Jun 2022