Ivan Glazer

Experience

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  Fornax Informatika

  Apr 2012 - May 2013

  Quality Assurance Engineer

  I tested telecom business systems in accordance with IT standards:custom made workflow and workforce management system for activating network services (IMS, ADSL, IPTV) and CRM system.My role included:▪ creating test cases for specific testings, testing functionalities of implementing new network services▪ analysis, execution, monitoring, developing and documenting of testing methods▪ coordination with other departments▪ documenting the developed solutions

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  Mitel Mobile Division (previously Mavenir)

  May 2013 - Apr 2016

  Quality Assurance Engineer and Scrum Master

  As a QA I was responsible for implementation and control of quality assurance procedures for VoIP and VoLTE mobile applications and as a Scrum Master I took care of implementation of agile software development.My role also included:▪ Leading international distributed test team▪ End-to-end testing of Android and iOS mobile applications▪ Defect triage and analysis▪ Creating release documentation▪ Providing customer support▪ Providing product training▪ Coordination of development team activities Show less

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  Asseco South Eastern Europe

  Apr 2016 - now

  Leading a team of 40+ members including project managers, software developers, system integrators, solution architects, business analysts and software quality assurance engineers within the geographically distributed departmentMy role also includes:▪ Ensuring profitable realization of the contracts/orders (implementations/ customer specific development, modifications, maintenance) according to plan (cost, time, quality, and business values/ SLA)▪ Ensuring project/contract plans by defining scope, objectives, deliverables and workload estimations▪ Working with Upper Management to define optimal go-to-market plan▪ Planning and coordinating operations and resources of Business Line, determining resource requirements for delivery (implementations, modifications, maintenance, and customer specific development)▪ Managing realization of quarterly M3 targets by activities▪ Ensuring compliance with formally approved methodologies, internal processes and procedures in Business Line▪ Hiring, coaching, developing and monitoring performance of resources in the Business Line according to Asseco standards in order to sustain stability and high level of professional services▪ Preparing reports and documentation in line with internal requirements, procedures and standards for Business Line, within set deadlines Show less Leading a team of 40+ members including project managers, software developers, system integrators, solution architects, business analysts and software quality assurance engineers within the geographically distributed departmenMy role also includes:▪ Ensuring profitable realization of the contracts/orders (implementations/ customer specific development, modifications, maintenance) according to plan (cost, time, quality, and business values/ SLA)▪ Ensuring project/contract plans by defining scope, objectives, deliverables and workload estimations▪ Working with BU Management to define optimal go-to-market plan▪ Planning and coordinating operations and resources of DU, determining resource requirements for delivery (implementations, modifications, maintenance, and customer specific development)▪ Managing realization of quarterly M2 targets by activities▪ Ensuring compliance with formally approved methodologies, internal processes and procedures in Delivery Unit▪ Hiring, coaching, developing and monitoring performance of resources in the Delivery Unit according to Asseco standards in order to sustain stability and high level of professional services▪ Preparing reports and documentation in line with internal requirements, procedures and standards for BU, within set deadlines Show less Managing a mobile banking solution project for one of the company's key accountsMy role also includes:▪ Coordinating a dedicated team to ensure the project is delivered on-time, within scope and within budget▪ Developing a detailed project plan to track progress▪ Measuring project performance▪ Reporting and escalating to management as needed▪ Managing the relationship with the client▪ Risk management▪ Analyzing business requirements for new project initiatives and recommending possible solutions Show less

  • Business Line Manager - Mobile

    Dec 2021 - now

  • Delivery Unit Manager

    Oct 2019 - Dec 2021

  • Project Manager

    Aug 2017 - Oct 2019

  • Business Analyst

    Apr 2016 - Jul 2017