Gaston Rabaiotti

Experience

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  Free lancer

  Jan 1999 - Jan 2007

  Technical Drawer

  AutoCAD 2D, 3D3D StudioPhotoshop

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  Sabre Corporation

  Mar 2007 - Feb 2021

  Global $olutions DeliveryHaving dual roles as Delivery Specialist for US conversion customers and as Project Manager for Agency Managed Commissions. Simplicity Account Management Team and SalesHandled both brick & mortar and online accounts territories (150+ agencies, 1M annual bookings, USD4.5M total annual revenue).Second level AM support.New customer leads (100+ annually) including Web Services requests.Conversion implementation manager for selected accounts.API/WS licenses approval and signature. Sabre ProfilesStarted company's largest data migration project ever, including 1-month onsite training (DFW HDQ) Developed tracking tools, procedures and documentation. Trained and mentored all new team members. Sabre Technical SupportProvided technical assistance to Sabre subscribers in the Americas region on all installation, configuration and connectivity issues. EmQuest projectCompany's largest overseas migration project (400+ agencies, 10M+ annual bookings)Onsite phase-ins, agencies floor-walking and training delivery training. Provided onsite assistance with both technical and Native Sabre functionalities as well as customized training for specific customers Global and Premier North America Customer SupportProvided assistance for Premier and Global North American customers on all of Native Sabre functionalities. Analyzed, consulted and escalated as appropriate on issues pertaining to Air Pricing, Air Availability, Fares, Shopping, Hotels, Cars, Ticketing, AccountingSelected to be part of support team for Expedia (300M annual bookings) and HRG.

  • Sr. Product & Technical Consulting - Implementation Manager

    Jan 2019 - Feb 2021

  • Sr. Account Manager - Sabre Web Services / APIs Team Lead - Implementation Manager

    Jun 2013 - Dec 2018

  • Migration Specialist

    Jan 2010 - Jun 2013

  • Technical Support Specialist

    Apr 2009 - Jan 2010

  • Implementation Specialist, Trainer

    Nov 2008 - Mar 2009

  • Software Helpdesk Specialist

    Mar 2007 - Oct 2008
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  Oracle

  Mar 2021 - Mar 2022

  Sr. Customer Success Manager

  Oracle NetSuite | ACSPM, Implentation and Migration Management for Top Tier Customers (publicly traded companies)

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  Sabre Corporation

  Mar 2022 - May 2023

  Airline Software Migration ManagementTravel Solutions Service Delivery & Consulting Data & Analytics Sabre Travel Solutions - Data & AnalyticsRevenue Integrity & Intelligence Exchange | Delivery

  • Sr. Service Delivery Engineer

    Jul 2022 - May 2023

  • Sr. Business Analyst

    Mar 2022 - Jul 2022
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  UKG

  Jul 2023 - Jul 2024

  Sr Solution Consultant

  Migration Implementaion ManagementGlobal Delivery Services

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  EverPass Media

  Nov 2024 - now

  Project Manager