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Sreelakshmi Ganesh

Sreelakshmi ganesh

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  • Timeline

  • About me

    ABB b.v

  • Education

    • Chinmaya vidyalaya

      -
      Schooling

      Activities and Societies: HelpAge India,Hand Writing, Mathematics Olympiad

    • Mahatma gandhi university

      2011 - 2013
      Master of technology (mtech) networking engineering third rank

    • Mahatma gandhi university

      2006 - 2010
      Bachelor of technology (btech) information technology distinction

      Activities and Societies: Project Presentations,IEEE member,International Conferences and Publications

  • Experience

    • Bristlecone

      Oct 2010 - Dec 2011
      Associate sap abap consultant

      I have 1.2 years experience in SAP ABAP including Webdynpro ABAP (Web-based Applications using SAP) and OjectOrientedABAP , ABAP Reports(Classical and Interactive),debugging,ALE Idocs and ALV, ERP,Basics in ABAP HR,C,C++,Java,SQL/PLSQL.Basic Knowledge in SAP BASIS .

    • Mahindra & mahindra

      Oct 2010 - Dec 2011
      Associate abap consultant at mahindra & mahindra limited

      I have 1.2 years experience in SAP ABAP including Webdynpro ABAP (Web-based Applications using SAP) and OjectOrientedABAP , ABAP Reports(Classical and Interactive),debugging,ALE Idocs and ALV, ERP,Basics in ABAP HR,C,C++,Java,SQL/PLSQL.Basic Knowledge in SAP BASIS .

    • Sprinklr

      Oct 2014 - Feb 2016
      Operations engineer

      •Proactively monitor availability and performance of the Sprinklr platform and infrastructure•Effectively respond to monitoring alerts, incident tickets, email requests using monitoring tools like Sensu, New Relic, and PagerDuty and ticketing tool like Atlassian JIRA.•Escalate and communicate customer issues and alerts acting as a point of contact•Able to communicate effectively and are not afraid to share knowledge and ideas during meetings and conference calls.Critical Incident and Crisis Management experience•Proficient and have real world and hands-on experience with the following technologies:Linux , Apache Servers, Glassfish , Load balancing, Monitoring tools•Coordinate communications between operations, development and other internal teams during events which effect the site.Update and create internal articles in Confluence Wiki and/or documentation.Perform application monitoring and web site troubleshooting to quickly resolve issues•Ensure user tickets and monitoring alerts are handled within SLAs for response time, updates and closure.Monitor and maintain servers, operating systems, network configurations, software applications, hardware and performance tools•Assist with root cause analysis as needed.Solid understanding of load balancing, horizontal scaling, UNIX-related network services, TCP/IP networking, DNS and HTTP(s).•Able to work in fast paced environments in 24/7 global support model, make quick informed decisions and handle pressure.Knowledge on Ansible. Experience with monitoring tools like Ganglia, Sensu dashboard , New Relic , PagerDuty .Familiar with security concerns – two factor authentication.•Familiar with continuous integration and build management tools like Git and Jenkins•Knowledgeable in distributed systems and redundancy / high-availability and performance optimization.Experience with cloud-based deployments like AWS•Also took part in the build and deployments and release cycles . Show less

    • Mads

      Sept 2016 - Feb 2017
      Technical support engineer

  • Licenses & Certifications

    • Cisco certified network associate

      Cisco

  • Honors & Awards

    • Awarded to Sreelakshmi Ganesh
      IEEE Conference Publications IEEE Aug 2014 Published project work “An Impudent Approach for Prudential Hadoop Cluster” for the International Conference on Data Science and Engineering, IEEE, CUSAT held on 26-28 August 2014, Kochi, KeralaPublished Thesis work “Statistical Analysis to determine the performance of Multiple beneficiaries of educational sector using Hadoop-Hive” for the International Conference on Data Science and Engineering, IEEE, CUSAT held on 26-28 August 2014, Kochi, Kerala .