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NABILAH AIMAN AHMAD RADZI

Nabilah aiman ahmad radzi

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location of NABILAH AIMAN AHMAD RADZIWP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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  • Timeline

  • About me

    Technical Support Engineer at Isianpadu Systems Sdn Bhd (Hospital Ampang's Site)

  • Education

    • Universiti kuala lumpur

      2015 - 2019
      Bachelor of engineering technology (hons) in networking system system, networking, and lan/wan management/manager

    • German-malaysian institute

      2012 - 2015
      Diploma network security

  • Experience

    • Cet development sdn bhd

      Feb 2019 - Nov 2019
      Customer service engineer

      Troubleshoot and diagnose problems via phone, research resolutions, apply methods, and run tests to ensure that specific issues have been resolved. Provide Technical Support for Products.

    • Avo technology

      Nov 2019 - Apr 2020
      Information technology support engineer

      Perform daily operation support and maintenance for office network systems, hardware, and software. Perform weekly and monthly backup as schedules and keeps regular records of backup activities.

    • Cet

      Sept 2020 - Dec 2021
      Technical support engineer

      Diagnose and troubleshoot software and hardware problems. Resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support.

    • Isianpadu systems sdn bhd

      Dec 2021 - now
      Technical support engineer

  • Licenses & Certifications

    • Cisco certified network associate (ccna)

    • Cisco certified network professional (ccnp)