Experience

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  Rit

  Sept 2007 - May 2008

  Student web developer

  Worked with the program coordinator to maintain and redesign the WE@RIT website.Worked with the WE@RIT Executive Director to design and develop her academic website.

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  Nimble user, inc

  Jun 2008 - Jan 2009

  Web developer intern

  Collaborated with other members of the development team to produce a website for clients using ASP.NET.Cut up PSD designs into websites using ASP.NET, and CSS while providing support for Internet Explorer 6 and 7.Integrating the content management system with web projects to allow for easy maintenance for clients

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  Layer 8 group

  May 2009 - Aug 2009

  Web developer intern

  Developed websites using ASP.NET and Visual Basic, converting design from PSD to HTML and CSS while integrating it with Dot Net Nuke.Created custom administration pages using jQuery, SQL, and Visual Basic for client to manage user data stored in a database.Updated existing client websites with new content as requested.

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  Grants office, llc

  Sept 2009 - May 2010

  Web developer intern

  Researched and developed a more efficient method to search the company’s database.Developed method to automate grant reports for staff members.Updated and maintained company website as needed.

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  Brand integrity inc.

  Jun 2010 - Oct 2012

  Web developer

  I collaborated with a small team of developers within the SCRUM framework to implement software fixes and enhancements. I also provided level 2 customer support to address client issues and ensured timely completion of software patches/releases in alignment with SCRUM principles. Additionally, I worked closely with designers to implement front-end changes for both the software and company website.

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  Stormfrog

  Oct 2012 - Dec 2012

  Web weaver

  I worked solely in C# and ASP.NET in a DNN framework doing bug fixes, and client feature requests.

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  Ehealth technologies™

  Jan 2013 - Jan 2014

  .net developer

  During my role, I collaborated with a small team to enhance and maintain five .NET web applications using ASP.NET, MVC, C#, Entity Framework, and SQL. I actively engaged in daily and weekly Agile meetings, contributing to the deployment and testing of software applications during monthly releases. Additionally, I conducted thorough application regression tests and cross-browser compatibility tests before each release, and assisted in drafting bugs, user stories, and acceptance criteria for new features. Show less

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  Genesee & wyoming inc.

  Jan 2014 - Jan 2016

  Systems architect

  During my time, I autonomously managed various internal .NET web projects, including the conversion of legacy software applications into modern web-based solutions. I architected an internal web solution that seamlessly integrated existing applications with new developments, fostering efficiency and cohesion. Collaborating with a small team, I established the groundwork for an Agile development cycle, devised comprehensive testing strategies for web software releases, and implemented best practices and standards to optimize the productivity of the web team. Show less

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  Pharos systems international

  Feb 2016 - Jan 2021

  During my tenure at Pharos, I spearheaded the launch of a cutting-edge cloud-based secure print SaaS solution, collaborating closely with the Director of Product Management to shape its strategic direction. Engaging in customer and partner interviews, I adeptly defined product needs and validated our roadmap to ensure alignment with market demands. Working within cross-functional teams, I facilitated refinement sessions to address customer challenges and defined detailed requirements for feature releases, ensuring a seamless product experience. Additionally, I led initiatives to measure product outcomes and satisfaction, oversaw product releases across multiple platforms, and pioneered the integration of Product Analytics using Amplitude to drive data-informed decision-making. Show less

  • Product Manager

    Oct 2017 - Jan 2021

  • Web Developer

    Feb 2016 - Sept 2017
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  Dividend finance

  Jan 2021 - May 2021

  Product manager

  I played a pivotal role in coaching our development team to enhance our Scrum practices, resulting in more consistent and efficient delivery of business features. Additionally, I collaborated closely with internal stakeholders to gain deeper insights into market and customer needs, informing our product strategy. As the Scrum Master and Product Manager for our remote development team, I facilitated scrum events and ensured effective communication and coordination. Moreover, I contributed to the successful implementation of Product Analytics and onboarding tools using Pendo, further enhancing our product development process. Show less

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  Jack henry & associates

  May 2021 - now

  Senior technical product manager

  I developed digital banking solutions tailored to small business owners, including leading integrations like Zelle to enhance payment workflows and user experiences. By leveraging analytics tools such as Mixpanel and Amplitude, I identified actionable insights that drove strategic decisions, improved engagement, and increased retention. I also collaborated across teams to deliver customer-centric, data-driven solutions while contributing to fraud prevention efforts, addressing critical concerns for banks and credit unions. Show less