Anas Perincheeri

Experience

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  Fraser Suites

  Jul 2015 - Feb 2018

  IT co-ordinator

   Maintaining Windows server 2012 (ProLiant) Maintaining storage utility HP MSA 1040 and maintain firewall fire power as using (Cisco ASA 5515-X). Contributed technical support for all Windows servers and related technologies. Maintaining HSIA Surfsonix for Guest Wi-Fi and Wi-Fi controller alcatel lucent (Omniaccess 4704).  Managing KVM switch and Following and recover the daily backup, monthly and yearly. IPTV maintained and resetting onsite issues.  Consulted on a regular basis with management and operations staff on system risk evaluation and maintenance requirements.  Maintaining EPABX system and Wireless network configuration.  Installation and configuration of infrastructure IT Services. Show less

• 

  Protected Harbor

  Mar 2018 - Jul 2020

  Technical Support Engineer

   Manage Failover Clustering with Hyper-V.  Configuring shadow copies and retrieving data from backup storage.  Configuring DPM and Acronis Backup jobs and retrieving.  Performing Server migration from 2008 to 2016.  Creating and deployment for VM and adding cluster.  Performing VM and Storage migration and making changes for live VM’s. Active Directory administration & group policy administration. Appling group policies on local workstations and servers.  Creating VDI’s and Terminal Server customization for users.  Manage Exchange Online users, manage recipients modify, delete, shared mailbox, recover deleted emails NTFS file system and it’s features –file permission, quota. Installing and configuring backup jobs and resolving backup job failure errors.  Monitor the performance of the servers and address issues as they arise. Creating checkpoints, volume shadow copies and restoring data \ VM as per client request basis.  Initiate and complete Microsoft Windows server operating system updates.  Managing Printers, Installing and configuration of Local Printer, Sharing Printer. Inbound\Outbound mail flow troubleshooting on all the versions of the Exchange servers 2013 and 2016. End-user technical support for windows and Mac other gadgets via remotely.  Setting up roles for users and groups in exchange migration projects.  Managing Office 365 accounts and configuration.  Communicate workarounds to be followed to L1 and L2 till the issue/work order gets complete/resolve. Documenting current architectural network setup and detailed workflow & troubleshooting with application support.  Creating trouble tickets and dispatching out a field tech if determined to be physically related.  Performing weekly and monthly schedule maintenances for client VM’s / Hosts, confirming all the services and applications are functional.  Monitoring client network infrastructure and devices and updating timely manner if ping goes down. Show less