James Osundwa

Experience

• 

  Equity Bank Limited

  Aug 2011 - Feb 2016

  1.Maintained contact with all individuals with open loans or lines of credit.2.Effective monitoring of loan repayments and mitigating risks related to defaults.3.Ensuring compliance of loan procedures as per the legal requirement.4.Develop good customer loans that comply with the banks credit administration standards and policy.5.Build capacity of SME clients through coaching, financial literacy, mentorship and business growth.6. Undertaking regular and frequent calls site visits and follow ups on defaulted clients7.Appraising and advising clients on loan eligibility.8.Ensuring completeness of loan application forms and adequacy of information provided.9.Loan portfolio monitoring and management.10.Outreach and promotion of the bank’s loan products and bring new business Show less 1.Growth of loan book through giving micro loans2.Portfolio management through close monitoring of loans.3.Carrying out collections and recovery for accounts in arrears and delinquent loans 4.Clients loan appraisal and risk mitigation on the loans given.5.Advising clients on loan eligibility.6.Cross selling of Banks products.7.Carrying out marketing of loans products and deposit mobilisation.8.Client relationship management 9.Strict follow up of credit policy and procedures to ensure quality loans are given.10.Ensuring due Compliance on the credit policy is adhered to.11.Esuring no income leakage in all credit processes to the bank. Show less

  • Relationship Officer - SME

    Nov 2014 - Feb 2016

  • Relationship Officer -Micro Credit

    Aug 2011 - Oct 2014
• 

  Family Bank Ltd

  Mar 2016 - Aug 2017

  Credit Supervisor/Collections Officer

  1.Outreach and promotion of the bank’s loan products and bring new business. 2.Preparation of monthly performance reports for the credit department collections and disbursements. 3.Overseeing effective loan appraisals, approvals and efficient recovery of disbursed loans.4.Oversee proper and safe record keeping of applications, agreements and other security documents at the department5.Providing leadership to the Credit team and liaise with other Departments to ensure prompt collections of defaulted loans6.Negotiate for payments with bad debtors during recovery enforcement process.7.Business planning and growth (deposits and lending) as well as customer growth and retention8.Set credit standards for lending and inform credit analysts of the proper procedures.9.Assist in monitoring the teams’ compliance to regulations and the banks credit policies and procedures both internally and externally by working closely with the legal department to ensure effective compliance standards.9.Initiating demand and reminding letters to all defaulting customers and reviewing all credit files for proper documentation and monitoring Show less

• 

  Platinum Credit Limited

  Jan 2020 - Aug 2020

  Branch Manager/Senior Loans Officer

  1.Responsible for promotion and marketing of company's products.2.Setting Branch strategies in line with company strategy and preparation of relevant reports to monitor and review performance.3. Safeguard and oversee the effective and efficient use of Branch assets.4.Appraising and reviewing of staff performance so that Branch strategies are accomplished.5.Obtain credit information from CRB to assist in decision making6.Developing, directing and motivating staff to ensure Branch succession plan and continuity is in place.7.Overseeing the operations of the Branch by ensuring compliance to the laid down policies and procedures8. Evaluate and advice on client’s ability to pay based on analysis of their finances Show less

• 

  Solar Rays Energy Sacco

  Aug 2020 - Feb 2021

  Head Of Credit

  1.Management of the Credit team so that it can achieve the Sacco’s set targets in line with business goals.2.Approval of loans within member’s limits and facilitate further approval by credit committee.3.To assist and ensure that the Sacco is conducting its business in full compliance with all laws and regulations that pertain to its particular industry, as well as professional standards, accepted business practices, and internal policies and standards 4.Providing leadership to the Credit team and liaise with other Departments to ensure prompt collections of defaulted loans 5.Advising clients on loan limits and options for them. 6.Coordinate with the Operations Manager to ensure compliance with the Fraud Management Plan;7.Contribute to the formulation of, participate in the preparation of, and participate in regular training relating to, a Business Continuity Plan and an operations recovery plan8.Verify proper documentation and security perfection before loan is disbursed.9.Overall responsibility for monitoring compliance against the requirements of Solar Rays Energy Sacco SOP and policies and ensure reviews are conducted accordingly aligning to business requirements.10. Generating loan reports for presentation to the board for analysis. Show less

• 

  Bidii Credit Limited

  Feb 2021 - Mar 2022

  Credit Risk and Compliance Manager

  1.Initiate and oversee debt clearance and issuance of certificates upon completion of the loan and thereafter release of securities.2.Ensure remedial action is taken appropriately on non-performing loans, through rescheduling, write off, negotiation, repossession and disposal of securities.3.Embed operational risk practices into business activities and support it with appropriate training and awareness.5.Manage the daily administration for loan documentation in full compliance with the internal standards and external regulatory requirements.6.Conduct periodical review on loan administration procedures to streamline workflow.7.Generate, review and maintain loan disbursement reports for presentation to credit committees, and provide monthly reports on the same, in accordance with the credit policy and guidelines.8.Ensure post disbursement compliance with approved terms and conditions, progress on payment, insurance etc.9.Review daily credit monitoring and management reports and identify non-performing loans with anomalies and proactively follow-up to ensure corrective action taken in line with credit policy.10.Monitor all irregularities, past dues, documentation deficiencies and report to senior management.11.Advise on risk issues and prepare reports for the Board to assist in decision making.12.To provide effective leadership to the debt recovery staff and manage all aspects in the entire Company in Auto, SME lending & Ex-staff accounts in order to reduce the PAR for non-performing loans and advances and provide high quality services within the agreed service levels.13.Develop and implement policies and procedures for recovery of all advance products.14.To monitor all slow-moving accounts and ensure that they do not drop into NPL. Show less

• 

  K-unity Sacco

  Dec 2021 - now

  1.Ensure Collections and Recoveries monthly reports are prepared and where necessary appropriately distributed2.Analyzing the effectiveness of collection activities and recommending alternative courses of action to gain optimum resultsTo hold regular team meetings to timely and effectively communicate departmental plans and targets, discuss issues and recognize success3.To plan and manage the day-to-day workflow and performance of the team ensuring that targets and customer service standards are achieved and maintainedTo maximize revenue collection and debt recoverySupervises recoveries and collection activities which involves training, mentoring, and coordinating of assignments to ensure timely reporting and meeting of deadlines/KPI4.To oversee and assist in the monitoring and analysis of customer accounts for non-payments, delayed payments and other irregularities5.To ensure the cost of pursuing a customer debt is reasonable through cost / benefit analysiso monitor appropriate collections activity to ensure customers pay to agreed terms. Show less 1.Ensuring compliance with the Sacco's policies and regulatory requirements pertaining collection and debt recovery2.Management, collection, and recovery of outstanding amounts under assigned portfolio with a view of reducing the allocated NPA book as per communicated targets..3. Ensuring the company P.A.R is maintained at minimum as per the regulatory requirement.4.Demand, and enforce repayment of the assigned portfolio and achieve set targets.5.Giving credit reports to the Board Credit committee and C.E.O on the Risk classification and the position of portfolio.6.Ensure a record is maintained with track of all the recovery progress for all loans in NPL and there is ease of access to recovery documentation.7.Liaising with external service providers e.g valuers,lawyers,debt collectors,auctioneers for recovery of defaulted loans.8.Client relationship management.9.Ensuring securities pledged for the loan are in safe custody under dual control and are available. 10.Loan default management 11.Ensuring the loan recovery officers adhere to the default management policy on recoveries12.Management of CRB listing and ensure loans are listed appropriately information sharing and reference.13.Identifying, assessing and evaluating risk areas in recovery and making appropriate recommendation for improved collection of Sacco funds.14.Developing,documenting and implementing new recovery strategies. Show less

  • Head of Collections and Debt management

    May 2024 - now

  • Recovery Manager

    Dec 2021 - now