
Timeline
About me
IT Support Specialist
Education

Tokyo international university
2018 - 2022Bachelor of arts - ba business/managerial economics
Experience

Fast retailing
Jun 2019 - May 2021Sales associateAs a Retail Sales Associate at Fast Retailing, I have gained extensive experience in providing exceptional customer service and driving sales. I excel at understanding customer needs and offering tailored product recommendations, while consistently meeting and exceeding sales targets. My role involves maintaining store presentation, organizing merchandise, and ensuring a visually appealing environment. I am skilled in handling transactions efficiently, processing payments accurately, and managing stock replenishment and inventory. Additionally, I work closely with a team to achieve store goals and resolve customer inquiries or concerns, ensuring a positive and seamless shopping experience. Through my experience, I have developed a strong ability to foster customer loyalty and contribute to overall business success. Show less

Luxottica
Apr 2023 - Mar 2024Sales executiveI’m a dynamic and results-driven salesperson with a proven track record of exceeding sales targets in the competitive marketplace. With over a years of experience in B2B and B2C sales,I have honed this negotiation skills and built strong client relationships across diverse industries. Armed with a Bachelor’s degree in Business and innovation and a natural flair for persuasion, I excels in identifying customer needs and offering tailored solutions to meet their requirements. Also, I’m known for my unwavering commitment to customer satisfaction and my ability to thrive in fast-paced environments. My strategic approach to sales, combined with my passion for building long-lasting partnerships, makes me a valuable asset to any sales team. Show less

Eaze it japan k.k.
Mar 2024 - nowIt support specialistI’m a dedicated IT Support Specialist in providing technical assistance and support to users in various industries. With a Bachelor’s degree in Business and Innovation and certifications including CompTIA A+. I possess a solid foundation in troubleshooting hardware, software, and network issues. My expertise extends to system administration, ensuring optimal performance and security of IT infrastructure. Known for my excellent communication skills and ability to simplify complex technical concepts, passionate about delivering exceptional customer service and finding innovative solutions to enhance productivity and efficiency in the workplace. Show less

Nokia
Mar 2025 - nowNetwork support specialist• Providing technical troubleshooting and user support for critical IT systems at Nokia Networks in Tokyo, Japan.• Specializing in network management, server setup, installation, and ongoing system maintenance.• Collaborating with global IT teams to align local systems with Nokia’s broader technology strategy and security policies.• Responding to system outages and incidents with timely escalation and resolution to minimize downtime.
Licenses & Certifications
- View certificate

Comptia a+
ComptiaMar 2024 
Jlpt n3
Jlpt - japanese language proficiency testJun 2021
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