Experience

• 

  The home depot

  Feb 2019 - Aug 2020

  Sales associate

  There was a seasonal break during this time to work at a summer camp

• 

  Oak ridge baptist church

  Jan 2021 - Oct 2021

  Director student ministry
• 

  Sunbelt sign supply

  Jan 2021 - Oct 2021

  Delivery driver
• 

  Allegiance coffee

  Oct 2021 - Jan 2022

  Barista
• 

  Dynamic digital networks

  Jan 2022 - now

  Senior personal computer specialist

  ● Working with IS Project Managers and Asset Coordinators to deploy equipment for new practices and EOL upgrades across all areas of the hospital.● Providing break-fix support for computers and printers installed during ongoing projects, EOL upgrades, and at several external WakeMed offices via ServiceNow ticketing. ● Networking support via testing and patching network closets, creation DHCP reservations, and setup of static IP addresses for new and existing computers or printers. ● Active Directory support via AD group assignment for new users and PCs as well as account creation for generic workstations.● Assisting with updating and maintaining ServiceNow Asset Management for new and existing hardware throughout WakeMed hospitals.● Imaging, configuration, and installation of computers for new offices and EOL upgrades. Clean cable management.● Assisted with migration of WakeMed computers from Windows 10 to Windows 11 via scheduling, software installation, file restoration, & troubleshooting post upgrade issues. Show less