Experience

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  Infosys

  Aug 2013 - Jun 2016

  Senior system engineer

  Good knowledge of technical architecture and functionality of BMC ProactiveNet Performance Management (BPPM) applications, used to support IT infrastructure.Working knowledge of ITIL process.Experience in working with IT teams including outsourced functions, requiring an understanding of technical issues relating to application and the platform.Working closely with development, infrastructure, business analysts and testing teams located at various locations.Understanding of technology and software development life cycle. Show less

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  Snapbizz cloudtech pvt ltd

  Jun 2018 - Jul 2020

  Product manager

  • End to end ownership of product development lifecycle & its roadmap.• Scope and prioritize activities based on business and customer impact.• Identifying the scope of the product by conducting existing customer interviews and interacting with sales & support teams.• Translate product strategy into detailed requirements by wireframing, mockups & prototyping for Minimum Viable Product.• Develop a deep understanding of customer experience, identify and fill product gaps, and generate new ideas for constant improvement of customer experience and to drive growth.• Competitor analysis and market studies to determine features for the product• Generating product requirements with specifications.• Planning, prioritizing, and management of product road map.• End to end delivery of product through Agile/Scrum methodology.• Coordination with engineering teams to ensure streamlined delivery.• Identifying and execution of go-to-market strategies.• Single-handedly managing RFP’s and Client demos.• Designed a feature in the POS billing system that allows Brands to get a retailer's response to new product launches and surveys.• Collaborated with an Israeli start-up company is launching a technology solution that effectively enables FMCG brands to offer discounts and run loyalty promotions for their consumers.• Worked with one of the leading FMCG brands in India on a Supply Chain Management project.• Program coordinator for the world's leading Market Intelligence company to provide data for analytics solutions.• Partnered with a leading delivery service provider to improve the quality of their supply chain solutions.• Made improvements to the CRM process, which increased productivity by 40%. Show less

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  Udaan.com

  Jul 2020 - Jan 2022

  • Instock Manager

    Oct 2020 - Jan 2022

  • Experience Manager

    Jul 2020 - Oct 2020
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  Fulfil.io

  Jan 2022 - now

  Product lead