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Timeline
About me
Head of Delivery and Operations | Salesforce Consultant | Automotive | Energy | Health | MBA | DMS
Education

Ka solution (partner sap)
2017 - 2017Sapfun (fi, co, sd, mm, pp)
College haya
1999 - 2000Technical of systems development of systems
Centro universitário fieo
2009 - 2012Analysis and development of systems
Fiap
2014 - 2015Master of business administration (mba) strategic business management
Experience

Save cars (volkswagen dealership)
Apr 1998 - Sept 2001Accounting analyst- Accounting classification;- Conciliation Accounting (Microsoft Excel);- Preparation of Management Worksheets;- Updating of all Accounting Financial Software;- Implementation of Financial / Accounting Management Software.

Save veículos (volkswagen dealership)
Nov 2002 - Dec 2007Information technology team leader- Team Leader of Dealer Managment Systems;- Deploy DMS/CRM;- Responsible for Continuous Improvement;- Process knowledge Accounting Financial, Tax, Finance and administrative;

Sercon systems engineering
Dec 2007 - Jan 2009Senior, systems consultantResponsibilities- Team leader- Commercial Presentation of ERP SERCON;- Relationship with the Customer;- View the customer's demand even before he realizes the need;- Business Analyst;- Mapping of Processes;- Systems Deployer Accounting Financial and Training;- Systems Deployer Finance and Training;- Systems Deployer Sales/Crm and Training;- Experience with Linux platform and database ORACLE and FIREBIRD.Support Analisty ERP - 4 month- Support and Meeting Online for issues;- Support Taxes;- Support Accounting Financial;- Support Finance;- Identify issue and scale support Level Development;- Training of the users. Show less

Group itatiaia (mercedes-benz, mitsubishi dealership and multi brand dealer)
Feb 2009 - Apr 2017Information technology team leaderWith more than seventeen years of experience in the segment of Automotive Retail.I worked in the leadership and creation of the Atendimento e Vendas Online team. Sales Funnel Management, Leads Management, Qualification, Persecution, Search, Missing Sales Analysis, Prospecting and Portfolio Management. Sales share analysis, define strategies with Google Adwords and Facebook.Propose technological solutions relevant to the business in line with the strategic objectives of the company. Responsible for the DMS - Management System for Dealers, and for CRM.Business analysis, dealer interface and house software. Mapping business needs.Creation of KPIs to monitor operations and support decision making.Development of the Business Plan for a Mercedes-Benz, Mitsubishi, Porsche, Premium Cars. Market analysis, competitors and estimated sales in 2014, unit in operation.Leader at deploy Project Auto Action, plataform online the sales e buy cars. Sucess and saving. Show less

Everymind
Sept 2017 - nowDelivery Director
Sept 2021 - nowSquad Leader | Tribe Leader
Feb 2020 - Sept 2021Salesforce Consultant
Oct 2018 - Jan 2020Functional Analyst
Apr 2018 - Sept 2018Programmer Analyst Jr
Sept 2017 - Mar 2018
Licenses & Certifications
- View certificate

Measure what matters (blinkist summary)
LinkedinApr 2022 - View certificate

Agile development practices
LinkedinApr 2022 - View certificate

Arquitetura de software: introdução ao desenvolvimento de sistemas sustentáveis
LinkedinApr 2022 - View certificate

Arquitetura de software: introdução aos padrões de projeto
LinkedinApr 2022 - View certificate

Arquitetura de software: transição do desenvolvimento para a arquitetura
LinkedinApr 2022 - View certificate

Como estimular o pensamento criativo da sua equipe
LinkedinApr 2022 - View certificate

Gestão ágil no trabalho: como criar equipes ágeis
LinkedinApr 2022 - View certificate

Fundamentos da melhoria de processos
LinkedinApr 2022 - View certificate

Como criar uma cultura de alto desempenho
LinkedinApr 2022 - View certificate

Quarta revolução industrial: gestão de projetos
LinkedinApr 2022
Languages
- poPortuguês
- inInglês
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