
Timeline
About me
Luxury Hospitality Professional | Food & Beverage Management
Education

University of santo tomas
2005 - 2009Bachelor of science (b.s.) hotel, motel, and restaurant managementActivities and Societies: Universtity of Santo tomas Yellow Jackets College of Tourism & Hospitality Management Volleyball team Tau Gamma Phi fraternity
Experience

Sky club inc.
Jul 2009 - Oct 2011Barista & research & development executiveVVIP service in Congress of the Philippines Handling Coffee outlets operation and processesPAIR PAGS Airport lounge food R&D processes

The fullerton hotels & resorts
Nov 2011 - Apr 2018handling daily operations of the bar, in-room dining, all dining restaurant, BQT events, staff trainings, beverage cost control, development and creation of beverage offerings for the hotel's restaurant & bars Main focus on hotel bar development on drinks, handling bar orderings, cost & expenses of the hotel bars
Assistant Restaurant & Bar Manager
Jun 2015 - Apr 2018Restaurant & Bar Supervisor
Sept 2013 - May 2015Restaurant & Bar Captain
Jun 2012 - Aug 2013Restarunt & Bar Jr. Captain
Nov 2011 - May 2012

Mandarin oriental hotel group
Jun 2018 - Jun 2020Assistant food beverage managerManaging multiple outlet Operations, P&L, Beverage Costing, Staff Learning &Development and KPI's, Beverage Research & development, Menu engineering, BQT Event Management, Hygiene & Stewarding and building rapport in the F&B industry.

Four seasons hotels and resorts
Nov 2020 - Mar 2022CHARLES H BAR#7 Asia 50bestbar #42 World's 50bestbar & #1 Bar in South KoreaResearch & Development, Safety & Hygiene, F&B OS (Birchstreet,Avero,Micros), Learning & Development,Business Networking Charles H Bar(No. 42 World's50BestBars, No.13 Asia's50BestBars, No.1 in South Korea)
Senior Bartender
Aug 2021 - Mar 2022Bartender
Nov 2020 - Jul 2021

Conrad hotels & resorts
Apr 2022 - Oct 2022Beverage managerOverall in-charge of the Hotel’s Beverage program and second in charge of the Hotel's F&B department in the absence of the Director of Food and Beverage.Introduced beverage centralized management system to the hotel inclusive of but not limited to:- Cetralized beverage training- Introduced Menu engineering- Centralized Cost control & pricing - Beverage Research and Development program - Established a centralized beverage recipe system- Put in place Bar standard operating procedures - Service Quality & Customer satisfaction checks- Hotel's beverage Procurements & Stock management - Supplier Management - Implemented beverage promotions across departments- Launched brand collaborations & partnership - Created Banquet packages & Event Management- Hygiene & Sanitation standard - Building rapport to stakeholders, owner, customers, merchants and employees Show less

Shangri-la group
Jul 2023 - nowAssistant director of food and beverage
Licenses & Certifications
- View certificate

Content marketing foundations
LinkedinOct 2022 - View certificate

Seo foundations
LinkedinOct 2022 
Award in wine and spirits
Wine & spirit education trustAug 2019- View certificate

Certificate of achievement - the history of distilled spirits
JerryMar 2020 - View certificate

Digital marketing foundations
LinkedinOct 2022 
Certificate of completion "coaching skills"
Training strategiesApr 2013- View certificate

Certified of achievement - essential cocktails
JerryNov 2019 
Rsph level 3 award in supervising food and hygiene
Royal society for public healthJan 2019
Certificate of participation "" f&b cost control for restaurants and kitchen operations
Shatec institute pte ltd - the international hotel & tourism school of singaporeApr 2018
Statement of attainment "interact with guest" th-sm-101c-0
Workforce singaporeFeb 2013
Honors & Awards
- Awarded to John Lorraine OrozcoExcellent Service Award - Star Singapore Hotel Association Nov 2016 Recognition for exemplary contribution and commitment to excellent service
- Awarded to John Lorraine OrozcoExcellent Service Award - Gold Singapore Hotel Association Nov 2015 Recognition for exemplary contribution and commitment to excellent service
- Awarded to John Lorraine OrozcoCertificate of Achievement - Cocktail finalist Singapore Hotel Association, SG50 Committee & International Bartending Association Dec 2014 SG50 "A Toast to the Nation" Competition
- Awarded to John Lorraine OrozcoCertificate of Achievement - Mocktail Finalist Singapore Hotel Association, SG50 Committee & International Bartending Association Dec 2014 SG50 "A Toast to the Nation" Competition
- Awarded to John Lorraine OrozcoWorld Class Korea Competition 2021 World Class Korea
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