John Lorraine Orozco

John lorraine orozco

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location of John Lorraine OrozcoMetro Manila
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  • Timeline

    Jul 2009 - Oct 2011

    Barista & Research & Development Executive

    Sky Club Inc.
    Nov 2011 - Apr 2018

    Assistant Restaurant & Bar Manager

    The Fullerton Hotels & Resorts
    Singapore
    Jun 2018 - Jun 2020

    Assistant Food Beverage Manager

    Mandarin Oriental Hotel Group
    Nov 2020 - Mar 2022

    Senior Bartender

    Four Seasons Hotels and Resorts
    Seoul, South Korea
    Apr 2022 - Oct 2022

    Beverage Manager

    Conrad Hotels & Resorts
    Current Company
    Jul 2023 - now

    Assistant Director of Food And Beverage

    Shangri-La Group
  • About me

    Luxury Hospitality Professional | Food & Beverage Management

  • Education

    • University of santo tomas

      2005 - 2009
      Bachelor of science (b.s.) hotel, motel, and restaurant management

      Activities and Societies: Universtity of Santo tomas Yellow Jackets College of Tourism & Hospitality Management Volleyball team Tau Gamma Phi fraternity

  • Experience

    • Sky club inc.

      Jul 2009 - Oct 2011
      Barista & research & development executive

      VVIP service in Congress of the Philippines Handling Coffee outlets operation and processesPAIR PAGS Airport lounge food R&D processes

    • The fullerton hotels & resorts

      Nov 2011 - Apr 2018

      handling daily operations of the bar, in-room dining, all dining restaurant, BQT events, staff trainings, beverage cost control, development and creation of beverage offerings for the hotel's restaurant & bars Main focus on hotel bar development on drinks, handling bar orderings, cost & expenses of the hotel bars

      • Assistant Restaurant & Bar Manager

        Jun 2015 - Apr 2018
      • Restaurant & Bar Supervisor

        Sept 2013 - May 2015
      • Restaurant & Bar Captain

        Jun 2012 - Aug 2013
      • Restarunt & Bar Jr. Captain

        Nov 2011 - May 2012
    • Mandarin oriental hotel group

      Jun 2018 - Jun 2020
      Assistant food beverage manager

      Managing multiple outlet Operations, P&L, Beverage Costing, Staff Learning &Development and KPI's, Beverage Research & development, Menu engineering, BQT Event Management, Hygiene & Stewarding and building rapport in the F&B industry.

    • Four seasons hotels and resorts

      Nov 2020 - Mar 2022

      CHARLES H BAR#7 Asia 50bestbar #42 World's 50bestbar & #1 Bar in South KoreaResearch & Development, Safety & Hygiene, F&B OS (Birchstreet,Avero,Micros), Learning & Development,Business Networking Charles H Bar(No. 42 World's50BestBars, No.13 Asia's50BestBars, No.1 in South Korea)

      • Senior Bartender

        Aug 2021 - Mar 2022
      • Bartender

        Nov 2020 - Jul 2021
    • Conrad hotels & resorts

      Apr 2022 - Oct 2022
      Beverage manager

      Overall in-charge of the Hotel’s Beverage program and second in charge of the Hotel's F&B department in the absence of the Director of Food and Beverage.Introduced beverage centralized management system to the hotel inclusive of but not limited to:- Cetralized beverage training- Introduced Menu engineering- Centralized Cost control & pricing - Beverage Research and Development program - Established a centralized beverage recipe system- Put in place Bar standard operating procedures - Service Quality & Customer satisfaction checks- Hotel's beverage Procurements & Stock management - Supplier Management - Implemented beverage promotions across departments- Launched brand collaborations & partnership - Created Banquet packages & Event Management- Hygiene & Sanitation standard - Building rapport to stakeholders, owner, customers, merchants and employees Show less

    • Shangri-la group

      Jul 2023 - now
      Assistant director of food and beverage
  • Licenses & Certifications

    • Content marketing foundations

      Linkedin
      Oct 2022
      View certificate certificate
    • Seo foundations

      Linkedin
      Oct 2022
      View certificate certificate
    • Award in wine and spirits

      Wine & spirit education trust
      Aug 2019
    • Certificate of achievement - the history of distilled spirits

      Jerry
      Mar 2020
      View certificate certificate
    • Digital marketing foundations

      Linkedin
      Oct 2022
      View certificate certificate
    • Certificate of completion "coaching skills"

      Training strategies
      Apr 2013
    • Certified of achievement - essential cocktails

      Jerry
      Nov 2019
      View certificate certificate
    • Rsph level 3 award in supervising food and hygiene

      Royal society for public health
      Jan 2019
    • Certificate of participation "" f&b cost control for restaurants and kitchen operations

      Shatec institute pte ltd - the international hotel & tourism school of singapore
      Apr 2018
    • Statement of attainment "interact with guest" th-sm-101c-0

      Workforce singapore
      Feb 2013
  • Honors & Awards

    • Awarded to John Lorraine Orozco
      Excellent Service Award - Star Singapore Hotel Association Nov 2016 Recognition for exemplary contribution and commitment to excellent service
    • Awarded to John Lorraine Orozco
      Excellent Service Award - Gold Singapore Hotel Association Nov 2015 Recognition for exemplary contribution and commitment to excellent service
    • Awarded to John Lorraine Orozco
      Certificate of Achievement - Cocktail finalist Singapore Hotel Association, SG50 Committee & International Bartending Association Dec 2014 SG50 "A Toast to the Nation" Competition
    • Awarded to John Lorraine Orozco
      Certificate of Achievement - Mocktail Finalist Singapore Hotel Association, SG50 Committee & International Bartending Association Dec 2014 SG50 "A Toast to the Nation" Competition
    • Awarded to John Lorraine Orozco
      World Class Korea Competition 2021 World Class Korea