Shruti Pai Anand

Experience

• 

  Larsen & Toubro Limited, Control And Automation Division

  Jun 2014 - Jun 2015

  Project Intern
• 

  Tata Consultancy Services

  Sept 2015 - now

  As a Business Analyst, Focused on Product Strategy, Risk Management, and Process Transformation- Defined product strategy and vision for a transaction monitoring platform, aligning with business goals and reducing false positives- Collaborated with stakeholders across India and EU, aligning technical solutions with business objectives to ensure seamless project delivery. As a Test Lead, Focused on Leadership, Process Automation, and Performance Improvement- Led cross-functional teams to implement 500+ ETL workflows, automating production processes and eliminating manual intervention.- Managed Agile transformation efforts, increasing delivery efficiency by 25% through sprint planning, stand-ups, and retrospectives. As a QA, Focused on Testing and Automation in Digital Payments- Managed end-to-end testing of Apple Pay, Samsung Pay, and Android Pay, validating tokenization and token lifecycle management.- Enabled post-launch analysis by mapping transactions across POS systems to generate actionable insights and support targeted promotions.

  • IT Analyst

    Sept 2019 - now

  • System Engineer

    Sept 2016 - Aug 2019

  • Assistant System Engineer

    Sept 2015 - Aug 2016
• 

  Indian Institute of Management, Lucknow

  Apr 2024 - now

  Class Representative

  - Elected from 110 candidates, demonstrating trust and recognition of leadership capabilities by peers.- Resolved student grievances swiftly and maintained integrity, promoting a positive and collaborative atmosphere within the batch.