Maureen McCarthy

Experience

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  Bell Atlantic (Formerly NYNEX) (Formerlyl NY Tel)

  Aug 1978 - Jun 1999

  Software Engineer/Central Office tech/Switched Services

  • Oversaw completion of LNP, Flexani, Resale and Unbundling• Provisioning of first diversified SS7 E91 1 Tandems in Bell Atlantic North for Greene County• Rate, Route, Trunking, Centrex, Flexpath, DID/DOD, Switchway and PRI in all offices utilizing PCCODES• Provided support to NOC personnel with translation troubles and PCCODES• Project Managed E91 1 to SS7 conversions• Completed complex switch translations for 1 5 DMS offices and 1 TOPSSwitching Control Center Manager (1994-1 996)• Oversaw technical support teams for both Switching Translation and Surveillance sectors• Developed and implemented surveillance procedures for newly formed Network Operation Center consisting of 150 hosts and 367 remote switches in Albany, New York• Provided extensive translations training to new hires and newly promoted technicians• Worked closely with Union-Management teams to improve translations and troubleshooting efficiencyCentral Office Technician (1981-1994)• Performed maintenance, upgrade and translations of DMS-IOO switches from both SCC and field positions.• Translated input/troubleshooting of switches• Was responsible for the maintenance, upgrade and troubleshooting of DMS• On site COT for conversions of 8 Queens, New York offices to Supernode, DPP, ENET and LPPs.• Responsibility for cutover of Voice Mail(OCTEL) and Voice Dial Show less

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  Ribbon Communications (formerly GENBAND, formerly NORTEL)

  Jun 1999 - Jan 2018

  Sr Software Engineer

  • Excels in C20/CS2K/DMS translations and all CS2K/C20 Element Managers Sp2Kr3, SST, MS2010/2030, GMS and AZ.• Provisioning of translations job requests, full service initials, LNP, AIN, TOPS, ACD, MDC, E911, PRI/ BRI. Co-location, SS7 Point Code changes, DMSIO-DMSIOO Conversions and currently involved in BBS TP and USP cutovers to NetNumber STP• Prime the SP2Kr3 PCE (Point Code Emulation) process. Easily migrate DMS/CS2K to C20 w/ both sites using same point code using an inter-working trunk group• Prime for ATT Network transformation for past 8 years. Has collapsed over 80 IA's/ DMS into multiple CS2K/C20 nationwide• Proficient in Salesforce, NSP, Oracle, Workday• Department SME for SP2Kr3, USP, all MS2K products (MS2010 and 2030) and new GENBAND Media Server GMS — responsible for customer questionnaire and how-to documentation and internal training of fellow Database team members• Awarded multiple GENBAND Awards of Excellence + numerous PRAISE awards (dates upon request) Show less

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  Glotel, Inc.

  Apr 2018 - May 2019

  Voice Engineer

  • Deploy new projects on C20 softswitch - SIP to Kandy• Clean up of all old unused translations data, condense routing, simplify STDPRTs for INTL dialing, 8XX and carrier access codes• Add new rate centers, CICs and trunking

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  Hargray Communications

  Jun 2019 - now

  Complex Translations Support Engineer