Alison Cronson

Experience

• 

  Franciscan Children's

  Jan 1984 - Jan 1986

  Staff Nurse

  Worked as Staff Nurse on a 24 bed inpatient pediatric rehab unit.

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  Boston Children's Hospital

  Oct 1986 - Oct 2002

  Staff Nurse II

  Provided direct family centered care on a 38- bed inpatient unit to infants, children, adolescents and adults with genetic, metabolic, gastrointestinal, hematological, neurological and acute short - term illnesses. Collaborated with other multidisciplinary staff to coordinate excellent clinical care and discharge planning. Competent with mic-key button and PEG G-tubes, non-cuffed tracheostomies with and without oxygen, gravity & pump feedings.

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  Open Mobile World Wide, Inc.

  Jan 2014 - Oct 2016

  Mobile App Tester

  Worked at Open Mobile World Wide since the inception of testing in 2012. Worked with HP tablets, Tizen Phone prototypes, Tizen Z1, Z2, Z3, Android Testing on Kitkat, Lollipop & Marshmallow. Able to work efficiently with team members and independently to fully test apps according to the test plan. Critical thinker and excellent communicator with other employees. Detail oriented, and a quick learner with problem solving skills. Prompt & reliable. Proficient with PC & Mac computers. Skilled in Google sheets, Google Drive, Word & Excel. Show less

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  Clean Out Your Office LLC

  Nov 2016 - May 2021

  Ebay & Online Sales Store / Customer Service Manager

  Managed & ran an Ebay Store for Clean Out Your Office LLC since 2016 for both domestic and international sales. Responsible for managing all listings including selecting merchandise for sale, testing, cleaning and taking photos to comply with current Ebay rules for store owners. Maintain an active store with Top Rated Seller Ratings with 100% positive feedback, earning $7000 per month on average in sales. Make programmatic decisions to change selling strategies and promote business to increase sales. Provide quick responsive customer service for all buyers before and after purchase including managing returns and refunds as needed. Implemented switching to Fedex Shipping service that included installation of software and educating shipping department on usage for daily pickups. Manage and purchase office supplies for warehouse and Ebay store. Additionally worked with private buyers to promote additional sales. Show less

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  Bernardi Honda Auto Parts

  Jun 2021 - Aug 2022

  Administrative Assistant to E-Commerce Manager

  Responsible for processing 250 Honda auto parts orders per week and coordinating with shipping department to get orders shipped in a timely manner. Participated in projects delegated by E-commerce manager . Updating website to keep available auto parts current.

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  Bernardi Auto Group

  Jun 2021 - now

  E-Commerce Day to Day Coordinator Automotive Parts Sales

  Manage & coordinate Day to Day operations ; ensure E-commerce websites are up to date; process Honda , Acura , Audi , Toyota & Amazon customer orders - on average 350-400 orders processed per week; manage shipping team to ensure timely, accurate and efficient order shipments. Apprise customers daily of current order status or delays; Assist customers to select the appropriate part for their vehicle by VIN for Honda, Toyota & Acura and offer alternative sources as needed. Responsible for all local pickup buyer notifications and ensuring parts are ready. Investigate & prevent e-commerce fraud on a daily basis. Assist buyers with payment problems as needed . Problem solving ShipStation issues with UPS & Fedex. Manage all internet returns in a timely manner, including those on Amazon Seller Central. Responsible for all internet returns - 15-20 per week. Onboarded with Toyota TPCO to manage sales. Show less