Experience

• 

  Groetken family eyecare

  May 2010 - Jun 2023

  Assistant director of operations

  Titles Held: Optometric Technician (2010-2017), Assistant Director of Operations (2017-2023)Educated and performed pre-examination on patients, including standard vitals, iCare Tonometry, Auto-Refraction, Optical Coherence Tomography, Humphrey Visual Field, Color, Stereo, Visual Acuity, and Fundus Photos with an OptoMap making Groetken Family Eye Care a standout provider in a very crowded market.Maximized usage and training of EMR to increase efficiency in patient flow by 50% while maintaining strict HIPAA compliance and MIPS requirements bringing the total patients seen per day from 13 to 20, giving the office a net gain of 1800 patients per year.Organized and facilitated training in the office, including staff training, optometric technician training, and leadership training to encourage inclusion learning and growth opportunities.Maintained daily referral communication with the physicians and professional teams in charge of patient care by detailing patient diagnoses and charts.Tasked as office EMR lead, to understand both the clinical and business data workflow while interpreting datasets and present results, as well as analyzing data conversion needs.Led the digital transformation project, adopting two software platforms to increase efficiency in marketing, accounting, and customer service at Groetken Family Eye Care. Consistently brought these projects and those similar to a successful finish under budget.Reengineered the office website, increasing site visits by 10071% in the last 300 days. Consistently appear in the top 3 results for search engine keywords and quite often we are the 1st organic result. Show less

• 

  Iowa leadership training camp

  Jun 2013 - Jun 2020

  Senior counselor

  Eight summer sessions.Improved student comprehension in conflict resolution, time management, decisiveness, integrity, dependability, problem-solving, and other leadership skills by implementing interactive lesson plans and guidance.Presented annual leadership training session during IASC State Conference.

• 

  University of denver

  Jan 2021 - Apr 2021

  Spit lab care coordinator and teaching assistant

  Implemented research protocol during patient intake/appointments for our site which saw approximately 200 people per day. Maintained lab data and record-keeping logs, equipment calibration, and biomedical specimen material handling. Instructed patients how to correctly perform spit tests, decreasing invalid tests. In addition, I observed the consenting process and learned information about how to consent participants properly. Designed interactive lessons about CoVid-19 for undergraduate students enrolled in the SPIT lab course. Show less

• 

  Vance thompson vision

  Jun 2023 - now

  Marketing and pr specialist

  - Developing and maintaining relationships with the optometrists throughout the communities we serve by educating them on the services offered by Vance Thompson Vision.- Executing marketing strategies for the clinic and positively promoting and representing Vance Thompson Vision within the communities we serve.- Managing communication and messaging to the optometric community, including emails, faxes, content, and newsletters.- Formally representing Vance Thompson Vision in the optometric community, and in the communities we serve via participation in outreach activities, including trade show booths, community events, and other marketing events.- Planning, managing, and executing educational events, including symposiums, live webinars, open houses, doctor dinners, and staff training.- Participating in community events to build awareness about Vance Thompson Vision.- Managing unpaid social media content through multiple content channels. Show less