
Timeline
About me
Senior Operations Manager | Expertise in Process Optimisation and Cross-Functional Collaboration | Enhancing Efficiency, Productivity and Profitability
Education

Kielce university of technology
2010 - 2013Transport
Experience

Hudson international group
May 2014 - Apr 2016Senior sales assistant
Evolution gaming
May 2016 - Oct 2017Shuffler
Betfair
Oct 2017 - Mar 2018Customer support agent
Itsp services gmbh
Apr 2018 - Jun 2020Customer support agent
Gostudent
Oct 2021 - nowSenior Operations Manager
Jan 2024 - nowSenior Customer Care Manager | Poland
Mar 2023 - Feb 2024Customer Care Manager | Poland
Oct 2021 - Mar 2023
Licenses & Certifications
- View certificate

Learning bitcoin and other cryptocurrencies
LinkedinMay 2019 - View certificate

Performing under pressure
LinkedinMay 2019 - View certificate

Programming foundations: web security (2014)
LinkedinMay 2019 - View certificate

Securing cryptocurrencies
LinkedinMay 2019 - View certificate

Phone-based customer service
LinkedinJan 2018 - View certificate

Working with upset customers
LinkedinJan 2018 - View certificate

It service desk: customer service fundamentals
LinkedinFeb 2018
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