Dulce Fernandez Gutierrez

Experience

• 

  Walmart

  Feb 1997 - Jan 2006

  Responsible for coordinate project leaders, analyze and evaluate projects , identifying and defining opportunities , estimation of resources (budgets, investment costs, etc. ) , planning activities , controls, progress reports , establishing rules , implementation of changes, scalability risk monitoring ( plan vs. progress ) implementation of deliverables and final project reports. Management and implementation of global and local systems based on PMI standards, Coordinator customer areas and different IT areas. Coordinator of development areas, support and service in Mexico and USA to analyze, implement and provide solutions to the opportunities presented to the customers. In charge of to analyze, review and follow up all those enhancements to the back office and store applications, Follow up and ensure that support system teams provided solutions on a quick manner to store operations, responsible to translate and create operative procedures and training guides to implement new applications as well as provide training to corporate training team, store operations, support systems and help desk.

  • Subgerente de Sistemas

    Jan 2003 - Jan 2006

  • Líder de Proyecto

    Jan 2000 - Jan 2003

  • Analista de Sistemas

    Feb 1997 - Sept 2000
• 

  Walmart de Mexico

  Feb 2007 - Nov 2012

  Gerente de sistemas

  Responsible for Develop and implementation projects for Finance and Real Estate business areas. Management the business portfolio to implement technological solutions according to priority and principal business strategy, report to the areas involved tracking service, translate technical issues to different customers.

• 

  Wal-Mart de México y Centroamerica

  Mar 2012 - Nov 2014

  Gerente Divisional de Sistemas

  Implementation of technology solutions and attention to the requirements of Store operations,Merchandising and Pricing. Ensure compliance of the technology projects in time and form. Management of the demand of technology projects and resources for these business units. Support and follow-up the operational critical events formed by Stores.

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  Consultor en Metlife Mexico

  Jan 2015 - now

  Sr Project Manager
• 

  MetLife

  Nov 2018 - now

  Sr. Project Manager en Metlife México