
Timeline
About me
Contact Center Manager at Michigan Medicine
Education
Eastern michigan university
2008 - 2012Bachelor of science (b.s.) physiological psychology/psychobiologyWayne state university
2001 - 2003General studies
Experience
Michigan medicine
Apr 2022 - nowContact center managerAmb Care Admin Central; Cardiovascular Service Line
Licenses & Certifications
Hdi support center analyst
Itil
- View certificate
Business analysis foundations
LinkedinOct 2021 - View certificate
Management foundations
LinkedinOct 2021 - View certificate
Sharepoint and digital transformation: sites for collaboration and communication
LinkedinAug 2021 - View certificate
Coaching skills for leaders and managers
LinkedinMay 2021 - View certificate
Communicating in the language of leadership
LinkedinMay 2021 - View certificate
Key mental shifts for servant leadership
LinkedinMay 2021
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