Paula Francis

Experience

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  Swissport

  Nov 1998 - Nov 2004

  Senior on-site manager with responsibility for every aspect of the operation and man managementOverall control of a team of 750 employees, both clerical and industrialLiaison with an extensive portfolio of accounts at the highest level, resolving customer issues and providing remedial procedures whilst maintaining customer loyaltyIndustrial Relations including conducting disciplinary hearings and investigations, accurately recording transcripts and documenting every stage in the disciplinary procedure Responsibility for personal and team compliance with Health and Safety regulationsMaintaining a quality culture in all aspects of the business, through example and commitment to ISO9002 Show less

  • Human Resorces Co-ordinator & Administration Manager

    Aug 2003 - Nov 2004

  • Duty Station Superintendent

    Apr 2002 - Aug 2003

  • Airport Duty Manager

    Nov 1998 - Apr 2002
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  Pharm-Olam, LLC

  Jan 2005 - Jan 2012

  Providing full stand alone HR generalist support to all departments within the UKManaged the UK reward system including salary structure, reviews, payroll, bonus and other benefits including pension and health care Completed annual Global salary and benefit surveys as part of a networking group to ensure in line with industry standard Coordinated the UK monthly payroll via the managed payroll provider (ADP) Collated monthly reports on global staff turnoverLine management responsibility for front of house receptionistsResponsibility for all aspects of Office management including but not limited to Health and Safety compliance, lease renewal, office maintenance Show less Provided full HR generalist support to all departments within the UKDeveloped and implemented all HR policies and procedures in the UK office, including the launch of a Company handbookRevised contractual terms for UK employees in line with UK legislation under the direction of an external consultant Successfully introduced Performance Appraisal and a performance related bonus schemeManaged all aspects of Health and Safety within the UKProvided full PA support to the Executive Vice PresidentLine management responsibility for front of house receptionists and facilities manager Show less

  • Human Resources Manager UK

    Jan 2008 - Jan 2012

  • Human Resources Advisor/PA to the EVP Clinical Development

    Jan 2005 - Jan 2008
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  Allucent

  Aug 2022 - now

  Providing full HR generalist support to all departments within the business as directed by the HR DirectorIdentify, design and implement strategic HR projects, as and when required In consultation with the HR Director assist with the implementation of the HR plan to support the overall strategic aims of the businessOversee all staff recruitment and selection, working closely with senior managers company-wide reviewing staffing structures in line with the company business plan and budgetSupport the implementation of any change within business areas as requiredChief privacy officer and driver of task force involved in compliance for Safe Harbor certification Line management responsibility for front of house receptionists and recruitment specialist Show less

  • Director, People & Culture, EMEA

    Apr 2024 - now

  • Associate Director, People & Culture

    Aug 2022 - Apr 2024