Kienan Lundstrom

Experience

• 

  Best Buy

  Nov 2015 - Oct 2017

  Sales Consultant

  ● Resolve customer issues while maintaining flawless output at all times● Proactively execute sales strategies to increase transactions● Negotiate Mobile Contracts resulting in successful upselling of phone plans

• 

  AR North America

  Oct 2017 - Aug 2019

  Shipping Specialist

  ● Execute new solutions to optimize customer shipments● Assist in the troubleshooting of inventory and network system● Train 10+ employees on new inventory / shipping system● Lead order shipments on a daily basis

• 

  Three Rivers Park District

  Nov 2018 - May 2020

  Lift Operator

  -Responsible for operating chairlifts and rope tows in a safe and efficient manner and ensuring an efficient, safe and clean operation while providing park guests the highest quality service possible.-Public Service Announcements using park communications tower to inform guests at the park.

• 

  Prime Digital Academy

  Jul 2019 - Nov 2019

  Student

  Prime digital academy is an immersion-style accelerated learning program for Full Stack Software Engineering, focusing on subjects such as JavaScript, nodeJs, React, SQL/PostgreSQL, Express and more. Prime students develop their skills in an agile based learning environment, gaining a familiarity and appreciation for modern coding methodologies.Group Project / Mobile First Web Application - WaterWays- Worked with a UX Design team to build an app that would bring the community together to find clean water sources including artesian wells and non-city filtered sources.- Project designed and constructed in a highly collaborative, agile development environment with a team of other students to address the needs of an industry client.- Utilized industry tools and methods for agile work-environments such as Git, daily standups/wrap-ups, and scrums.- Built using tools and frameworks such as Javascript, ReactJS, Redux, Sagas, PostgreSQL, NodeJS, Express, Axios, and Google Maps API. Show less

• 

  NPPI

  Jun 2020 - now

  Marketing Specialist & Web Developer

  ● Redesign and maintain NPPI.com UI to improve customer and user experience● Create advertisements for Facebook, Google and other vendors to gain company visibility online● Manage and publish marketing materials (PDF, brochure, emails) to drive an increase in sales● Update CSM abilities used for parts and customer warranty● Troubleshoot customer issues to improve digital experience

• 

  Ohana Technology

  Dec 2021 - now

  Account Manager

  ● Gather requirements from business personnel and update company website accordingly● QA test new functionality for mobile and web applications to ensure no bugs are present● Assist with backlog refinement, prioritization and planning for mobile and web applications● Onboard and train new customers into Ohana Network● Manage customer relationships and troubleshoot when issues arise