John Russell

Experience

• 

  Namco Cybertainment

  Jan 1989 - Jan 1998

  District Manager
• 

  Scottrade, Inc

  Apr 2003 - Oct 2005

  Stock Broker

  Organize client information for better customer serviceMonitor customer activities for compliance issuesResearch business and financial information for clients through periodicals and internetTeach clients how to use the company software

• 

  MVP Development

  Jun 2006 - Jan 2007

  General Manager

  Monitor inventory and place orders regularly to maintain proper amounts productCoordinate daily restaurant operations and cateringInterview, hire, and train new employees to ensure excellent customer serviceAssisted in the opening of new restaurant location (second for the franchise)

• 

  Pancake Partners

  Apr 2007 - Mar 2008

  Asst. General Manager

  Monitor inventory and place orders regularly to maintain proper amounts productResearch and negotiate with potential vendors for good product and pricingCoordinate daily restaurant operations to maintain proper customer serviceInterview, hire, and train new employees to ensure excellent customer serviceProject team member in the opening of 2 new restaurant locations

• 

  Seneca Gaming Corporation

  Mar 2008 - Sept 2014

  Application Support Specialist III

  Perform as primary support and administrator of:-- POS system, financial software, HR, Payroll and additional back of house applicationsTeach and coach 1st and 2nd level support teams Manage IT projects consisting of new implementations, developments, and upgradesConduct training for first level support and end users of softwarePerform as liaison between end users, vendors, and other areas of our IT department

• 

  M&T Bank

  Jan 2015 - now

  Collaborate and develop software systems for departmental and bank wide use.primary utilization of SQL, VB.NET, C#, ASP.NET MVC Entity Framework, REACT, HTML/CSS, JavaScript.

  • Vice President

    Mar 2022 - now

  • Software Engineer III

    Nov 2021 - now

  • Software Engineer II

    Aug 2016 - Dec 2021

  • Business Systems Analyst IV - RMM / Treasury Support Analyst

    Jan 2015 - Aug 2016