Nikhil Srivastava

Technical Support Engineer

6000 followers

Jaipur, Rajasthan, India

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Timeline
Skills
Agile & Waterfall Methodologies
Agile Methodologies
Agile Project Management
Business Analysis
Business Development
Business Strategy
Change Management
Change Project Management
Client Relations
Communication
Corporate Sales Management
Cross-functional Team Leadership
Customer Acquisition
Customer Relationship Management (CRM)
Enterprise Resource Planning (ERP)
Event Management
Event Planning
Interpersonal Skills
IT Project & Program Management
Key Client Relationships
Leadership
Marketing
Marketing Strategy
Market Research
Microsoft Excel
Microsoft Office
Multiple Project Coordination
Negotiation
New Business Generation
Onboarding
Operations Management
Oral Communication
Organization Skills
PowerPoint
Problem Solving
Process Engineering
Product Development
Product Management
Program Management
Project Coordination
Project Delivery
Project Management
Project Management Office (PMO)
Project Planning
Project Plans
Public Speaking
Requirements Analysis
Requirements Gathering
Risk Management
Sales Management
Scrum
Software as a Service (SaaS)
Software Project Management
Stakeholder Management
Strategic Negotiations
Strategic Planning
Strategy
Team Leadership
Team Management
Timelines
User Acceptance Testing
Vendor Management
About me
As Associate Director at Rightpoint, I lead high-performing scrum teams, demonstrating a proven ability to manage large-scale technical projects with strong communication and organizational skills. Committed to building strategic relationships and identifying operational efficiencies, I support clients and team members. Leveraging my expertise in Agile, I ensure effective risk and budget management for quality, timeliness, and customer satisfaction. I am dedicated to crafting impactful and innovative solutions that contribute to the growth and success of Rightpoint and its clients.
Education
- Mewar College of Engineering
  2008 - 2012
  Bachelor of Technology - BTech Electrical and Electronics Engineering
- R. A. Podar Institute of Management
  2015 - 2017
  Master of Business Administration - MBA BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
Experience
- Tech Mahindra
  Apr 2013 - Apr 2014
  Technical Support Engineer
- Kamtech Associates Private Limited
  Apr 2014 - Jul 2015
  Senior Business Analyst
- SVAP Infotech Pvt Ltd
  Jan 2016 - Dec 2021
  - Chief Operating Officer
    Mar 2019 - Dec 2021
  - Technical Project Manager | Scrum Master
    Jul 2017 - Mar 2019
  - Project Management Consultant
    Jan 2016 - Jun 2017
- Rightpoint
  Mar 2022 - now
  - Associate Director
    Apr 2024 - now
  - Senior Delivery Manager 2
    Mar 2022 - Apr 2024
Licenses & Certifications
- Certified ScrumMaster (CSM)
  Scrum Alliance
  May 2021
- Risk Management Professional
  Simplilearn
  May 2021
  View certificate
- Certified Scrum Product Owner (CSPO)
  Scrum Alliance
  Oct 2022