Edwin Kapitein

Experience

• 

  ABN AMRO Bank N.V.

  Jan 1998 - Jun 2001

  Assistant account manager Trust sector desk

  Assisting the account manager with the day to day operations of the client portfolio

• 

  ING

  Jan 2007 - Apr 2008

  Investment advisor

  - Informing Investment clients about the stock exchange market ( AEX, DJ, NASDAQ)- Give information about options- Place stock/option orders for clients on the stock exchange- Advise clients on ING bonds, Sprinters- Give information and/or sell financial products of the ING

• 

  TMF Group

  May 2008 - Apr 2015

  - As first point of contact for some of TMF’s Global clients I increased the service delivered to a global client from 11 to 20 countries and expanded the service delivery in existing countries by learning the needs of the client and actively matching them with TMF service.- Worked with (senior) management both within the Global Client organization as well as the TMF organization on a global level to ensure accurate and “on time” delivery by setting up meetings and workflow documentation.- Worked with TMF Executive Committee (“ExCo”) to negotiate an 18 country / 3 continent fee reduction. Provided the ExCo with relevant information to negotiate the fee reduction and assisted during the negotiations. - Implemented and managed the 18 country fee reduction. -Together with the Senior Sales manager achieved 100% of the 2014 Santiago office sales targets.- Improved client relationships by acting as a bridge between the Chilean teams and the clients by regularly setting up meetings and acting as translator. Show less - Moved to Brazil as part of TMF’s High Potential Exchange Program.- Part of the weekly strategy meetings to provide input on various issues like improving the service delivery, communication, employee turnover.- Improved relationship between clients and Brazilian third parties by setting up meetings and explaining the cultural and bureaucratic differences between Western Europe/United States of America and Brazil.- Managed co-dependent teams to ensure quality and on time service delivery by mediating in case of conflicts and setting up workflows.- Worked with (senior) management both within the Global Client organization as well as the TMF organization on a global level to ensure accurate and “on time” delivery by setting up meetings and workflow documentation.- Successfully managed the local implementation of one of TMF’s strategic alliances. Show less

  • Global Corporate Account Manager/Sales Manager

    Nov 2013 - Apr 2015

  • Global Corporate Account Manager/Client Account Manager

    Jul 2012 - Nov 2013

  • Legal Officer

    May 2008 - Jul 2012
• 

  The AMS Financial Group

  Dec 2016 - Jul 2017

  Senior Account Manager Legal
• 

  Intertrust Group

  Sept 2017 - Aug 2018

  Responsible for a team of Company Lawyers.

  • Senior Company Lawyer

    Mar 2018 - Aug 2018

  • Company Lawyer

    Sept 2017 - Feb 2018
• 

  Amicorp Group

  Sept 2018 - Sept 2020

  Commercial Director
• 

  Holland House Chile, cámara Chileno Holandesa de Comercio

  Sept 2020 - Jun 2023

  General Manager
• 

  Intertrust Group

  Dec 2022 - Dec 2023

  Senior Company Lawyer
• 

  IQ-EQ

  Dec 2023 - now

  Senior Corporate Officer