Rich Blanchard

Experience

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  Sprint

  Jul 1997 - Nov 2003

  Business Technician

  Complete assigned work orders daily, professionally and in a timelymanner. Assist customers throughout daily training and operations.Working for Sprint I have installed, over sixty Norstar Phone systems,and provided training to the staff who use them. I am capable of makingmoves, adds or changes on Nortel key systems. I know how to install,repair, and maintain RF distribution networks. I have balanced RFModulated networks, and own tools needed for trouble shooting. I knowhow to pull cable, with respect to firewall regulations. Installation ofCat 3, 5 & 6 and RF cabling, I have 12 years experience inrunning wire-mold and own many of the tools needed to complete thesetasks. Repair electronics on the component level. Show less

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  Certified Telecommunications

  Feb 2004 - Jun 2004

  Installation Technician

  Pull cable and drop Cat5e Network drops.Dress and punch network IDFs and voice and data jack to cat5especs. Test and trouble-shoot voice and data, using toners, and datascoping equipment.

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  TradeSTAR, Inc

  Jun 2004 - May 2005

  Install Technician

  Pull cable and drop Cat5e Network drops.Dress and punch network IDFs and voice and data jack to cat5e / cat6specs. Test and trouble-shoot voice and data, using toners, and datascoping equipment. Supervise and train.

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  Total Communications

  Jun 2005 - Mar 2009

  Install/ Service Technician

  Pull cable and drop Cat6, Cat5e, Cat3, and RF Network drops.Test and trouble-shoot voice and data, using toners, and datascoping equipment. Vodavi, Mitel/Inter-tel, Cisco

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  Cooper Communications

  Jun 2009 - now

  Remote Service Engineer

  Manage Inmate phone system onsite, remotes (team view, ISDN, com), repairs, Mac’s, and Install.Repair and install analog phones, build or modify electronics to customer needs. Process Intel to various .Gov facilities, and court of records.Answer, investigate inmate request forms, and record inmate voice conversations to Discs, cash carrier, deposits, inventory control, and VOIP processing and trouble-shooting. Kiosk cash machines, connections, upgrades, troubleshooting, and engineering, as well as technical manual writing. Wireless tablet security, and installs, and WiFi maintenance and troubleshooting. Microsoft Office Show less