Rich Blanchard

Rich Blanchard

Business Technician

Followers of Rich Blanchard11 followers
location of Rich BlanchardMartinsburg, West Virginia, United States

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  • Timeline

  • About me

    Remote Service Engineer Contractor for Global Tel Link

  • Education

    • Springfield Technical Community College

      1988 - 2001
      Chicopee Comp, Micro Processor Electronics Degreee Electrical, Electronics and Communications Engineering
  • Experience

    • Sprint

      Jul 1997 - Nov 2003
      Business Technician

      Complete assigned work orders daily, professionally and in a timelymanner. Assist customers throughout daily training and operations.Working for Sprint I have installed, over sixty Norstar Phone systems,and provided training to the staff who use them. I am capable of makingmoves, adds or changes on Nortel key systems. I know how to install,repair, and maintain RF distribution networks. I have balanced RFModulated networks, and own tools needed for trouble shooting. I knowhow to pull cable, with respect to firewall regulations. Installation ofCat 3, 5 & 6 and RF cabling, I have 12 years experience inrunning wire-mold and own many of the tools needed to complete thesetasks. Repair electronics on the component level. Show less

    • Certified Telecommunications

      Feb 2004 - Jun 2004
      Installation Technician

      Pull cable and drop Cat5e Network drops.Dress and punch network IDFs and voice and data jack to cat5especs. Test and trouble-shoot voice and data, using toners, and datascoping equipment.

    • TradeSTAR, Inc

      Jun 2004 - May 2005
      Install Technician

      Pull cable and drop Cat5e Network drops.Dress and punch network IDFs and voice and data jack to cat5e / cat6specs. Test and trouble-shoot voice and data, using toners, and datascoping equipment. Supervise and train.

    • Total Communications

      Jun 2005 - Mar 2009
      Install/ Service Technician

      Pull cable and drop Cat6, Cat5e, Cat3, and RF Network drops.Test and trouble-shoot voice and data, using toners, and datascoping equipment. Vodavi, Mitel/Inter-tel, Cisco

    • Cooper Communications

      Jun 2009 - now
      Remote Service Engineer

      Manage Inmate phone system onsite, remotes (team view, ISDN, com), repairs, Mac’s, and Install.Repair and install analog phones, build or modify electronics to customer needs. Process Intel to various .Gov facilities, and court of records.Answer, investigate inmate request forms, and record inmate voice conversations to Discs, cash carrier, deposits, inventory control, and VOIP processing and trouble-shooting. Kiosk cash machines, connections, upgrades, troubleshooting, and engineering, as well as technical manual writing. Wireless tablet security, and installs, and WiFi maintenance and troubleshooting. Microsoft Office Show less

  • Licenses & Certifications

    • Convergence Technologies Professional