Christopher Anthony

Experience

• 

  IBM

  May 2014 - Dec 2015

  Sales Enablement Specialist | Partner Enablement & Sales Analytics

  • Fostered successful partner relationships worldwide, ensuring timely issue resolution and providing expert guidance through managing of IBM Analytics' partner relationship inbox.• Enhanced sales performance through collaboration on Sales Ramp-Up and Acceleration Programs, developing and delivering targeted training materials, tools, and resources.• Drove increased eminence in Canada, APAC, and EMEA in partner channels by leveraging Cognos and SPSS analytics tools to produce key reports and provide data-driven insights. Show less

• 

  InnoVision Consulting Inc.

  May 2016 - Sept 2016

  Sales & Accounts | Business Development & Client Success

  • Generated ~$250K in new sales within 5 months, a 150% increase of target, and expanding opportunities with existing clients through sales and relationship-building strategies.• Achieved 100% client retention (0% attrition), surpassing the industry average of 70-80%, by fostering strong, collaborative partnerships and addressing client needs.• Resolved 20+ client issues monthly, leveraging effective communication and empathetic resolutions to customer comments, this increased satisfaction score by 25% over a 5-month period. Show less

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  BMO

  May 2018 - Jul 2019

  Business Technology Analyst | Fraud Mitigation & Security Solutions, Authentication

  • Reduced business banking fraud by an estimated 50-70% through collaboration with LOB stakeholders to design a state-of-the-art biometric authentication platform, enhancing user experience.• Ensured a successful go-live with zero downtime for the Biometric project, developing and executing 200+ detailed test cases to guarantee seamless functionality and uninterrupted service.• Maximized user satisfaction with the biometric authentication product by leading and delivering comprehensive training initiatives for clients and internal stakeholders, generating positive feedback from 100% of participants. Show less

• 

  Deloitte

  Jul 2019 - now

  • Spearheaded $2.3M in new business through client relationship development, RFP responses, and implementation of ERP/CRM/HIS platforms, such as Salesforce and innovative roadmaps for Healthcare and Life Sciences clients.• Identified $2M+ in cost savings through a comprehensive analysis of an organization’s implementation strategy.• Redesigned the costing strategy for a $122M implementation, identifying and mitigating ~$50M in net-new costs, ensuring a seamless budget approval process with the Board.• Led a cost and operational analysis that facilitated the successful merger of two Ontario hospitals, resulting in efficiencies that enabled the acquisition of advanced technologies and enhanced the patient and client experience.• Ranked in the top ~5% of performers company-wide, receiving the prestigious "Green Dot" award and 6 additional performance awards for outstanding contributions in client satisfaction, delivery, and cultural impact.• Led a team of 6 to deliver a Salesforce implementation for a large pharmaceutical company on time and within budget (active engagement). Show less

  • Senior Consultant | Healthcare Technology Transformation, Strategy, Client Relationship Management

    Jun 2024 - now

  • Consultant

    Jun 2021 - Jun 2024

  • Business Analyst

    Jul 2019 - Jun 2021