Experience

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  Nextlink technology

  Dec 2013 - Mar 2016

  Network system engineer

  Data Center Monitoring and Operations▪Private Cloud Server Management:Responsible for the daily management and operations of private cloud servers Benzcloud(proxmox VE), ensuring system stability and optimal resource allocation.▪Server Deployment:Assembled hardware rack servers from HP, Dell, IBM, and performed BIOS tuning.Proficient in operating systems like Windows, Linux, VMware, and Proxmox, successfully executing several dedicated server deployment projects.▪Network Architecture Planning and High Availability:Planned data center network cabling, implementing high availability (HA) architecture services.▪Network Equipment Configuration:Configured and managed various network devices, including Cisco L2/L3 switches, F5 load balancers, Fortigate firewalls, and handled subnet planning and management.▪Monitoring Systems and Tuning:Set up and tuned monitoring systems (Nagios, Cacti), enabling real-time monitoring of data center performance and proactive fault warnings.▪Managed Hosting Services:Installed and managed various services (Apache, FTP, Samba, Nginx, PHP), optimizing service performance to meet customer demands.▪DevOps Automation:Used shell scripts along with Ansible tools for automated deployment, increasing operational efficiency and reducing system deployment time.▪System and Hardware Troubleshooting:Conducted real-time troubleshooting of system, hardware, and network issues, ensuring rapid problem resolution.▪Network Equipment Management and Operations:Responsible for configuring and maintaining core switches, firewalls, and F5 load balancers in the data center, ensuring network architecture stability and security.Regularly performed equipment updates and performance optimizations to ensure the continued efficiency of network devices. Show less

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  Hewlett packard enterprise

  Mar 2016 - Jul 2017

  System engineer

  ▪Server System Management and Maintenance:Responsible for maintaining client-side server systems, ensuring stable system operations and timely troubleshooting, covering the management of key business platform systems across multiple groups.▪System Project Planning and Coordination:Coordinated communication between application (AP) and database (DB) teams, along with third-party vendors, participating in system upgrade projects and ensuring system performance and stability.▪System Monitoring and Report Management:Compiled daily system log (syslog) analysis, generating reports to provide real-time insights into system operations, aiding in the quick identification and resolution of potential issues.Maintained system architecture documents and updated logs.▪Responsible for Maintenance of Key Project Systems:Cosmed websiteDunkin’ Donuts website21st Century websiteConvenience store MES systemGroup newsletters Show less

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  常州芯盛微結構電子

  Sept 2017 - May 2018

  Management information systems manager

  AME is a semiconductor manufacturing company in China, primarily producing COF (Chip On Flex, tape-on-reel film) products.▪Monitoring System Construction and Management:Led the construction of the company's video surveillance system, overseeing the deployment and maintenance of monitoring equipment to ensure the safety of production environments and office spaces.Managed the internal access control and attendance systems, ensuring precise entry control and real-time data recording.▪Hardware and Network Equipment Setup:Configured personal computers and network equipment for company employees, ensuring that each device met operational needs, and provided daily maintenance and troubleshooting.Assisted with the deployment of network infrastructure for plant equipment.Planned and managed the construction and setup of the company’s server room, including servers, network equipment, and backup power systems, ensuring stable operations.Configured and maintained the company’s internal telephone exchange system to ensure communication services were operational.▪Supplier Collaboration:Collaborated and consulted with low-voltage system suppliers to plan the new factory’s low-voltage system layout.Sourced and procured IT equipment by liaising with technology equipment suppliers. Show less

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  Nextlink technology

  Jun 2018 - Oct 2020

  Technical manager

  Data Center (60 Rank)：▪Customized infrastructure setup to meet specific client requirements.▪Planned and managed 24/7 data center operations, ensuring stable performance, while training the maintenance team.▪Handled equipment procurement, including servers and network devices, and conducted cost-benefit evaluations.▪Collaborated with the sales team on pre-sales client visits, designing and planning IDC solutions for customers.▪Acted as the primary liaison with local ISP providers, managing dedicated lines and security line design and implementation.▪Developed crisis management procedures and established monitoring mechanisms for the data center.▪Evaluated overall operational costs and revenue for the data center, planning annual budgets.Amazon Web Services (AWS)：▪Provided user guidance on services including EC2, VPC, ALB, S3, Route 53, and CloudFront.Internal IT Service Management：▪Handled day-to-day troubleshooting and office network planning and maintenance.▪Managed internal IT systems and equipment as part of MIS responsibilities.▪Oversaw second-tier telecom services and company domain management.▪Managed procurement and asset management for IT equipment, ensuring sufficient supply and effective management.▪Administered company Gmail services and assisted with TWCA certificate applications and renewals.▪Maintained the company’s attendance system, ensuring accurate data and system performance. Show less

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  Microfusion technology co., ltd

  Oct 2018 - Oct 2020

  Solutions architect

  Microfusion, a related company of the Nextlink group, focuses on providing public cloud services other than AWS.Alibaba Cloud：▪Architecture Planning: Designed and implemented cloud architectures for Alibaba Cloud services, including ECS, VPC, SLB, OSS, CDN, Anti-DDOS, CEN, and China connectivity solutions.▪Deployment and Migration: Assisted in the deployment and migration of cloud services, ensuring smooth transitions and optimal configurations.▪Pre-Sales Consulting: Supported business visits by offering architecture recommendations and providing customized cloud solutions and support to clients. Show less

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  Highercloud co., ltd.

  Oct 2020 - now

  Chief technology officer

  【Department Planning and Formation】Formed and led three key departments at Highercloud:▪Pre-Sales Architecture Department (2021)：Built a team of cloud architects providing consulting on cloud architecture design, security, and data management. Delivered cloud solutions tailored to business needs, focusing on high availability, disaster recovery, and backup strategies. The team participated in external technical exchanges to boost company visibility.▪Post-Sales Support Department (2021)：Led a technical support team to troubleshoot and optimize cloud services, ensuring system stability and service availability. Developed SOP documentation for cloud service management.▪R&D Department (2023)：Established the R&D team to develop internal tools, automate workflows, and drive the adoption of DevOps practices, increasing operational efficiency.【Technical Architecture and Implementation】Led multi-cloud environment designs ensuring high availability, scalability, and security. Specialized in microservices, Kubernetes, and automated deployments.Directed the team in cloud migration strategies and solutions tailored to client needs.【Company IT and Security Management】Implemented Ragic ERP for workflow automation and Odoo CRM for optimized sales processes, improving efficiency and transparency.Led ISO 27001 certification efforts, continuously enhancing security protocols.Managed the setup of office infrastructure, including servers, networking, and security.Collaborated with Alibaba Cloud on product testing, co-authored 30-day usage guides, and was recognized as Taiwan’s first Alibaba Cloud MVP in 2022. Show less