Wilfrido Toribio, BCS, MBA

Experience

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  Occidental Hotels & Resorts

  Jan 1985 - Jan 1997

  Regional IT Manager
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  Verizon Communication

  Jun 1997 - Oct 2000

  Oracle DBA Team Lead
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  Daleen Technologies

  Oct 2000 - Feb 2002

  QA Software Engineer II
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  International Refreshments Company LTD. (PEPSICO)

  Feb 2002 - Oct 2010

  Oracle DBA Team Lead

  Responsibilities:• Designed, Created, Configured Oracle RDBMS 8i, 9i Database for Truck GX application for Load Performance measuring transactions volume, time speed, and resource consumption.• Tuning and optimization of Oracle SQL Queries and Database Performance.• Designed database, tables and views structure for the new databases.• Collected test data to establish a benchmark for third-party products using QUEST, TOA, PL/SQL Scripts and Oracle Enterprise Monitoring Tools.• Administered Oracle Database for Oracle E-Business Suite Enterprise application.• Managed reported for Truck GX Retails Billing System across of Dominican Republic, Puerto Rico, and Venezuela Offices using 1,400 Intermex HHCs.• Performed documentation of test cases, looking performance problems for a server process for the new release of Truck GX Billing System. And Oracle BackOffice E-Business Application.• Worked close with Performance & Benchmark Team, testing and documenting Oracle RDBMS performance issues against Oracle Database RDBMS 8.0, 8i, and 9i R2.• Tune Oracle instance components including SQL and PL/SQL. Managing all production schema changes• Managed and monitor databases in production and other environments. • Monitored and managed highly available critical databases applications using OEM & AWR. • Migrations of Oracle schema objects Installation, patch and maintain Oracle software.• Designed and implemented different types of backup & recovery procedure and policies.• Troubleshoot RDBMS database problem determination and resolution including database recovery, problem diagnosis, benchmark, performance, and tuning. • Applied Oracle RDBMS patches and performed Oracle DBs Migration duties.• Installed and configured on, DELL Servers, and HP9000, HP3000.• Applied Oracle RDBMS patches and Oracle DBs Migration duties.• Participated in On-call rotation 24/7. Show less

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  Dell EMC

  Nov 2010 - Feb 2013

  Avamar Technical Support Engineer II SME.

  Responsibilities:• Applied proved technical expertise using standard operating tools to analyze diagnostic and resolve moderate to complex level customer’s system issues that negatively impact EMC’s products performance at customer sites.• Identified, documents, and escalates customers' issues to Developers Engineer Team to produce the Hot Fix.• Communicated procedural technical issues to internal and external customers in a fast-paced environment.• Maintained a "closed-loop" communication style assuring all appropriate individuals are notified of ongoing issues.• Shared acquired knowledge concerning to a problem resolution with the field and customers.• Assisted colleagues with the technical requirement and train them via brown bag presentation and workshop sessions to improve their technical knowledge regarding EMC new products.• Increased 4% CSAT Customer Satisfaction by establishing better customers communications processes based on SET -Situation, Evidence, and Timetable- on each SRs.• Applied Avamar application hotfixes and patches customers host production environments.• Worked with EMC ADS platforms GEN-3, GEN-4 single and RAIN multi-nodes clusters, EMC NAS Celerra Storage, NDMP Accelerator nodes, EMC VNXe, VNX Unified Storage, Control Stations, Data Movers and Unisphere Application.• Worked with VNXe, VNX Local and Remote Replications Suites, PowerPath, RecoveryPoint/SE CDP, CRR, Appliances SnapView, SnapSure, Snapshot and LUNs Architectures. Show less

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  Seagate Technology

  Feb 2013 - Oct 2015

  DevOps QA Software Engineer II.

  Responsibilities:• Configured Windows 2k8/2k12/2k14, CentOS, RHEL Linux, DELL and, IBM AIX Servers on Physical and Virtual in the Cloud environments.• Troubleshoot Windows Servers: 2k3,2k8R2,2k12R2,2k14R2 Servers and Windows Clients Vista, 7, 8 and 10 with Microsoft ADK and .NET framework. • Performed Windows Assessment Services, ETW trace files using MA and Heavy Load Tools. • Provided Support for customers’ issues reported on Oracle RDBMS 10g, 11g, 12c. And SQL Server 2008/2012/2014 Databases. • Configured Chef Server Automation Tools Linux scripts, Cookbook, Recopies and Resources• Configured DataStax Cassandra cluster's node Adding, Decommissioning, Removing, compacting Cassandra Database Keyspace• Configured and Administered Cassandra Storage Clusters environment with over 320TB.• Configured HAProxy Load MS NLB and F5 Load balancing for each cluster.• Troubleshoot Network TCP/IP, DNS, UDP, NFS, CIFS, DHCP, SMB, Netlookup, Netstat, Traceroute, Netsh.• Executed UAT, Functional, Regression manual and automated testing using Test TrackPro, Test Link, Jenkins SVN, Git, and P4 continue integration build and sources repositories.• Executed Exploratory, Regression, UAT, Sanity, Functional, Performance Load Testing using JMeter, FIO, and Dynatrace Tools.• Setup Virtual Environments Deployed on VMware VRA Lab, VCloud, and MS Azure Clouds.• Enabled MS Performance Counters, Task Manager, Heavy Load tool, Nagios, and JConsole.• Scripted on UNIX Korn/Bash Shell, and Oracle SQL Statement. Good knowledge of Python and Java OOP• Prepared and presented weekly/daily matrix defects status report. Show less

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  Scotiabank

  Oct 2015 - May 2016

  DevOps QA Software Engineer II

  Responsibilities:• Designed, authored test planning and test case executions for CRM International Sales and mobile web applications.• Executed UAT using HP UFT, ALM, and ALDON for Automation and defect logging tools. • Performed data validations test using MS T-SQL, SSRS, SSI, SSDT, SQL Server 2014 Database and DIM ETL Report Engine. • Worked with onsite/offshore UAT to perform Report Engine testing and data validations.• Created Test Plan, Test Cases, and Test scripts to be executed manually and automated test cycle on Selenium2, Robot frameworks.• Prepare weekly/daily matrix and defects status report using Test Management Tools like HP ALM/ALDOM.• Worked with Jenkins and Git continue integration and source repository tools• Trained five onsite tester with the BRDs document analysis and test case 650 test cases creation into HP ALM application Show less

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  Istuary Innovation Group

  May 2016 - Oct 2016

  DevOps QA Software Engineer II

  Responsibilities:• Designed, authored test plan, and test case executions for Storage Server Denali.• Performed Baseline and Benchmarks performance testing.• Collaborated with the Team performing Regression and Exploratory UI web application testing.• Created automated scripts in Python using the ROBOT Framework.• Created and automated Performance test scripts using Flexible Input-output (FIO) tools• Prepared and executed UAT, Functional and Regression Testing manual and automated using Atlassian JIRA, TestRail, Git and Bamboo, Selenium2, and Robot frameworks.• Configured Kubernetes and C* Stateful Set clusters environments for QA testing processes using Vagrant, Ansible, and Dockers Devops containers tools.• Prepare weekly/daily matrix and defects status reports using Test Management Tools like Atlassian JIRA, TestReail for JIRA, Git, and CI Bamboo testing environment.• Performed Cassandra database testing for the Denali UI web application. Show less

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  Systel

  Feb 2017 - Aug 2017

  Teradata DBA/Developer Administrator

  Responsibilities:• Provided solutions for data-driven applications involving large and complex data.• Development and maintenance of data processes, ETL processes that pull data from multiple sources to the target Teradata EDW.• Development of source-to-target mapping and business rules through the development of the logical data integration models needed to fulfill the data integration requirements.• Responsible for performing data profiling of existing applications.• Developed application solutions with a focus on Teradata architecture and its utilities such as Fast Load, MultiLoad, FastExport, TPT, TPump, BTEQ, SPL, SQL, MACROS and Data Analysis.• Converted data integration models and other design specifications to Informatica and Tableau source code.• Perform Performance Tuning of the application under development using TASM, TWM, Viewpoint, Query Analyzer, and Executions Plan.• Worked in object-oriented developer environment with version control, changes management SVN, Git and continuous integration processes Pipeline using Java, Python, Maven, ROBOT, Cucumber Framework.• Troubleshoot Issues with existing Systems and resolve or escalate them.• Identify opportunities that can improve efficiency of business processes.• Analyze, document, and perform system configuration and setup as a unit, integration, UAT, System and Performance testing for both externally and in-house developed applications.• Act as a mentor to other DevOps developers. Show less

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  NCR Corporation

  Aug 2017 - Feb 2018

  DevOps Azure Cloud Software Engineer

  Job Responsibilities:• Collaborated on delivering Omni Channel Bank Teller Processing application releases which allow financial business transactions to be completed in a dynamic and intelligent fashion. • Participated in requirements reviews story design to ensure scope and testability. • Authored clear and concise test cases to cover the entire scope of user stories. • Executed automated and manual test cases as required using Cucumber Freamework.• Collaborated with Product Owners, Software Developers, Scrum Masters and Project Managers to deliver solutions based on business requirements. • Participated in meetings to gather and analyze the requirements for new applications’ features, data model design and made recommendations from Cassandra database standpoint.• Setup, Test & Dev. environments for Teller Transaction Processing Omni Channel platforms.• Setup DataStax Cassandra datacenter clusters in Azure and VMWare VRA Lab environments.• Participated in architectural and design meetings. • Evaluated latest trends and conduct POC’s on latest Cassandra database technologies.• Designed and supported best practices of storage management, archive, restore, and HA Disaster Recovery Processes based on SLA and RTO.• Configured and Tuned up Cassandra Database clusters that improved the Omni-Channel Teller Application Transaction Processing per seconds in 85%.• Verified Omni channel Teller Transaction Processing Application Kubernates cluster deployment's Linux shell scripts. • Optimized Cassandra Database using nodetool, Jconsole, Opscenter, and NoSQL Queries.• Verified and reported defects following up and escalating them through on final fixes.• Capable of quickly troubleshooting complex problems, understanding dependencies and deducing the root cause of issues providing the steps-by-steps SOP toward to the solution. Goal Achieved: Helped to improve performance Financial Transaction Micro-Services transaction processing per second in 87% Show less

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  Scotiabank - Global Banking and Markets

  Feb 2018 - Jan 2022

  Job Responsibilities: Resolution and Prevention of Problems:- Hadoop Cluster Setup, Configuration, Monitoring, Operations. Presented with system-level and application problems on mission-critical systems requiring immediate resolution, thus ensuring systems are operational according to agreed-upon service level agreements with a high degree of integrity and reliability. Provide Technical Assistance to Users:- Establishes system scope objectives. Develops practical manual or automated procedures to solve complex problems. Prepares detailed specifications programs, analyses, and revises existing system logic deficiencies, oversees all phases of technical system design, and will advise, check, and deploy systems programs into the correct technical environment. Systems Administration and New Projects:- Perform system administration tasks associated with the environment of specialization for the development, UAT, DEV, DR, and PROD environments as well as supporting production code implementation. Collaborate with training others on the specific environment of Operations, Network, and Development Departments as required. New projects could include applications such as central back up for applications and database application monitoring tools or high-speed restoration software. Control Access, Ensure Security, and Contingency Planning:- Ongoing customization and maintenance of system access facilities to ensure and enforce strict security of the financial environment. Plan, implement, and test contingency plans for various hardware and software environments. System Monitoring and Updates:- During the course of the year, applications are monitored and statistical information regarding resource usage is compiled. Recommendations are put forward to management for capacity planning and system upgrades where resource constraints are identified to ensure that a reliable production environment is maintained. Show less Job Responsibilities:• Day-to-day Production Support for Hadoop EDL Hortonworks Framework deployed platform• Acts as Subject Matter Expert/Mentor and holds overall accountability for business requirement review, technical delivery and implementation of projects involving integration.• Feed into the technology infrastructure roadmaps for HCOE -Hadoop Center Of Excellent provibing services for EDL - data lakes- Ecosystems.• Proactively partners with business line representatives to drive improved technology solutions that support business strategy.• Work together with Solutions Architect to implement bank standards.• Proactively design, cost, business case and strategize solutions to propose to the department and business line management• Participate in Architecture forums, Research and recommend enhancements to the strategic technology evolution of the organization based on new and emerging technologies• Participates as technical or business consultant in design, development, coding, testing, and debugging new packaged solutions or significant enhancements to existing applications.• Provides expert advice and counsel to Corporate, Business Partner and/or IT areas, and IT project teams on highly complex issues related to "area of specialty".Goal Achieved: Helped to speed up the development, and debugging processes delivering more accurate UAT releases for the project Scotiabank Tnex (Bliss). Show less

  • Senior Cloud Support Specialist

    Feb 2021 - Jan 2022

  • Senior Hadoop Technical Specialist

    Oct 2018 - Feb 2021

  • Senior Hadoop Production Support Analyst.

    Feb 2018 - Oct 2018
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  Definity

  Jan 2022 - Oct 2023

  Responsibility of this Role:• Work in tandem with our engineering team to identify and implement the most optimal cloud-based solutions for the company.• Supporting 24/7 AWS/GCP Multi-Cloud Data Platform Environments responsible for the implementation and ongoing Infrastructure administration.• Define and document best practices and strategies regarding application deployment and infrastructure maintenance.• Provide guidance, thought leadership, and mentorship to development teams to build cloud competencies.• Ensure application performance, uptime, and scale, maintaining high standards of code quality and thoughtful design.• Managing cloud environments in accordance with company security guidelines.• Develop and implement technical efforts to design, build, and deploy AWS/GCP applications at the direction of lead architects, including large-scale data processing, computationally intensive statistical modeling, and advanced analytics.• Participate in all aspects of the software development life cycle for AWS/GCP solutions, including planning, requirements, development, testing, and quality assurance.• Troubleshoot incidents, identify root cause, fix and document problems, and implement preventive measures.• Educate teams on the implementation of new cloud-based initiatives, providing associated training as required.• Employ exceptional problem-solving skills, with the ability to see and solve issues before they affect business productivity.• Knowledge of web services, REST, RPC, Micro-Services, Kubernetes and VMWare. Show less Responsibilities:• Supporting 24/7 Big Data system environments Cloudera Datahub administrator responsible for the implementation and ongoing administration of Hadoop Infrastructure.• Working with systems engineering team to propose and deploy new hardware and software environments to ensure technology solution is stable and scalable to meet existing and future business needs.• Working collaboratively with stakeholders across business and technology teams.• Adding, decommissioning, and removing nodes, components, and users within the Hadoop Infrastructure.• Deploying Change Requests, Servers Patching and Brakes Fix to create, update, and maintain Cloudera Datahub PROD/DEV/UAT/DR environments.• Supporting Hadoop Cluster Job Performances, Scale-Out and Capacity Planning.• Monitoring Hadoop cluster connectivity, jobs, cluster workload, Kerberos, LDAP, and Centrify Security.• Supporting ETL RStudio EDD Servers, Pentaho PDI/PBI Servers, Oracle, Hive, HBase, Cassandra DBs.• Working with IBM WebSphere MQ Explorer Setup with Cloudera Datahub using Flume, Spark, Kafka & Solr• Working with IBM MQ Series and GuideWire Middleware Features• Working with Atlassian JIRA Software, Confluence, ServiceNow, Jenkins, Bitbucket, Git Bash. Environment: Cloudera Data Platform EDL, IBM WebSphere MQ, Flume, Solr, Spark, Splunk, Hive, HBase, Dynatrace, Pentaho PDI, PBI, R-Studio EDD, Guidewire, RHEL, Solaris, Oracle, Microservices, Kubernetes, Docker, AWS cloud, VRA Labs, Show less

  • Cloud & Infrastructure Engineering

    Feb 2022 - Oct 2023

  • Senior Cloudera Data Hub Technical Specialist

    Jan 2022 - May 2022
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  Scotiabank - Global Banking and Markets

  Oct 2023 - now

  Technical Specialist Advisory CDP Engineer

  Role Scope:• Customer focused to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.• Installing, testing, monitoring, administering, optimizing, and configuring multiple on prem Linux big data clusters.• Hadoop/CDP Administration from managing and monitoring distributed systems to middleware application performance; and recommending, configuring & optimizing Hadoop/CDP ecosystems.• Troubleshooting system capacity, bottlenecks, basics of memory, CPU, kernel, and storage. As well, you can perform configuration, troubleshooting and performance tuning of Hadoop components and Java applications.• Hadoop security - Lightweight Directory Access Protocol (LDAP), Active Directory and Kerberos Key Distribution Center (KDC) administration.• Hadoop encryption - Apache Hadoop Distributed File System (HDFS) transparent data encryption, Linux Unified Key Setup (LUKS) & Public Key Infrastructure (PKI) methodologies.• Contribute with High-performance and inclusive work environment under Agile project methodology with strong team collaboration. Show less