Ken Goh (Eureka Catalyst)

Experience

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  Shimano Singapore Pte Ltd

  Jan 2002 - Jan 2004

  Product Design & Project Management

  Six Sigma Projects, Lean Manufacturing, Product Design & Fabrication

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  Solectron Singapore

  Jan 2005 - Jan 2007

  Contract Manufacturing, Supply Chain & Quality Management

  Contract Manufacturing, Supply Chain Management, Supplier Quality Management

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  Singapore Workforce Development Agency

  Jul 2007 - Aug 2016

  - Oversaw employment facilitation services, training and development programs,recruitment and placement, career Development and coaching, outplacement andemployer advisory.- Integral member of the pioneer team to pilot and design the new Centre of Excellence(CaliberLink) which was positioned as benchmark for career and employment facilitationservices and resources to serve the Professionals, Managers and Executives.- Oversaw the setup and operations of coaching, training, recruitment, and placementservices of 2 career centres at Manulife Centre and Lifelong Learning Institute.- Led a team of 7 senior career coaches (direct reports) at CaliberLink to design andimplement career development interventions, training and coaching services, and alsoreviews of business processes, operational and service efficiency of the career centres.- Led a team of 5 career consultants (direct reports) at Employment Facilitation Division tooversee the recruitment events, coaching and outplacement services.- Partnered with Employers Engagement Team to jointly organise career development andtraining programs, thematic recruitment and industry events to support SMEs in manpowerhiring and workforce development.- Led and organised more than 30 recruitment and networking events, roadshows, and newprogram launch projects, which included two piloted initiatives: Career ExplorationProgram with Employment Facilitation Division and HR Mentor Circle with CaliberLink.- Appointed speaker, trainer and facilitator at career development and planning events andworkshops organised by Lifelong Learning Institute and WDA. Show less Led a team of 4 career consultants providing career coaching and training advisory to Professionals, Managers and Executives (PMEs), and Rank & File workers. Collaboration with employer servicing consultants, training providers, HR practitioners, outplacement, recruiters and other stakeholders to organize trainings and recruitment events as well as localised career programmes. Specialised portfolio in complex and chronic escalated cases on career management and job search.• Promoted to Team Lead leading 4 career consultants within 2 years. • Piloted and developed the Career Exploration Programme (CEP) with over 60 participants and 6 employers to industry briefing on industry insights• Top consultant for highest client placements for consecutive 7 months with highest placement of 28 clients per month.• Initiated and created the shared database of employers, clients and HOT jobs to facilitate job matching• Facilitated the first Café Table Style mass interviewing and industry talk with over 6 employers at Woodlands Community Centre • Project Committee for over 3 Job/Career Fairs/Recruitment Drives over 100 participants. • Provided career consultations and coaching in over 25 Job/Career Fairs/Recruitment Drives and 30 Job Placement Exercises• Conducted over 10 sessions of Workfare Training Support (WTS) Schemes. • Managed the daily operation and facilitated the career services in a satellite office in Ghim Moh Community Centre for over 9 months to provide job assistance and career advisory to residents.• Mentored over 4 career consultants on case management of chronic cases. Show less

  • Senior Manager & Senior Career Coach (Team Lead) - Career Coaching/Programme Development/Training

    Sept 2011 - Aug 2016

  • Manager and Career Consultant (Team Lead) - Career Consultation/Employment Facilitation/Recruitment

    Jul 2007 - Sept 2011
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  EUREKA Catalyst

  Sept 2016 - May 2019

  Founder | Principal Coach & Trainer

  What's our Philosophy?Eureka Catalyst was founded with one simple intention - to discover insights and initiate changes. We aspire to be the thought leader in building strength-based individuals, teams and organizations. We achieve this by helping individuals and organizations to adopt an A.C.E mindset:•Appreciate strengths and resources•Create possibilities from preferred future•Empower our clients to realize their fullest potential. We facilitate change and transformation with sustainable results. Our team believes in taking small steps to make a difference in the individual, team and organization we serve.Our Approach...Our team is an advocator of building strength-based organizations and teams, and is passionate about appreciative leadership and people development. We empower and enable seasoned professionals, senior leaders, managers, mid-career executives and teams to maximize their fullest potential. We integrate Positive Psychology and People Analytics in our approach, and adopt Solution Focused and Appreciative Inquiry principles to bring about change in the individual, team and organization.We aim to provide quality coaching, training, and consultancy to help professionals, managers, executives, leaders to transit from where they are to where they want to be, or from who they are to who they want to be. Show less

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  ALIGN GROUP OF COMPANIES

  Sept 2016 - Jun 2019

  Director of Strategic Partnership | Senior HR Business Partner | HR Consultant

  - Oversaw three portfolios: 1) Project Consultancy; 2) Strategic Partnership; 3) AlignAcademy; and was a key pioneer member of Management Team in setting up theconsulting services and resources in driving the strategic directions of the company.- Led a team of 6 consultants and HR Business Partners and implemented Human Capitalcapabilities development projects with startups and enterprises, which spanned acrossstrategic planning, talent management, organisation development and restructuring,performance management, leadership development, recruitment and outplacement, talentand learning development, employer branding, employee engagement and experience,competency framework design, rewards and benefits design, career and trainingroadmaps, job redesign, business transformation, business processes improvement acrossdifferent industries and sectors.- Led and completed two SkillsFuture Singapore appointed projects on Individual LearningRoadmap and Job Redesign leveraging on Skills Framework.- Led business transformation and capabilities development projects to enable startups andenterprises to attract and develop the right talents and capabilities which strengthenorganisation effectiveness and enable business growth.- Oversaw in-house talent management and development within Align Group in buildingconsulting and project management capabilities of the consulting team and fostered aculture of excellence and performance through various initiatives from talent engagementsessions and activities, learning circles, group coaching and mentoring.- Led and developed in-house capabilities to facilitate team and leadership profiling, talentassessments, team coaching, and focused groups discussions to enable leadership andtalent development.- Led Align Academy and oversaw strategic partnerships to buildnew market segments and revenue streams through new leadership and training programsand partnerships with various TACs and government agencies. Show less

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  BRIEF Academy

  Sept 2016 - May 2019

  Executive Coach (Certified Solution Focused Coach)

  Executive Coaching and Leadership Development

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  Pazzion Group

  Jun 2019 - Dec 2020

  Head of People & Organisational Excellence

  - Oversaw Human Resources, Service Excellence, and Retail Operations with a team of 3direct reports, with 12 retail managers downstream.- Served as an HR Business Partner and Advisor to Managing Director on workforce planning,organisation design, business process improvement, talent strategies, talent recruitmentand development, business continuity and sustainability, corporate governance, dataprotection, risk and compliance related matters.- Oversaw talent management and development and drove talent strategies and talentreviews to enable talent retention, succession planning and leadership transition.- Led Omnichannel Transformation project with a multi-disciplinary project committeethrough the integration of ERP, CRM, POS, WMS, and E-commerce to achieve seamless O2Ocustomer experience across all online and offline customer service touchpoints.- Championed and led multiple Automation, Technology, Innovation and Sustainabilityinitiatives and projects to optimise efficiency, customer experience, and lean workforce, likerevamped HR Management System, footfall tracking, job redesign, retail experiential space,sustainable packaging, and office management system.- Led and implemented Change Management and Business Continuity strategies, to enableand enhance internal communication, resource and manpower optimisation, jobs andorganisation restructuring to adapt to evolving business environment and market demands.- Led and drove performance-driven culture initiatives with new performance managementframework and implementation of a performance points system for retail throughgamifications to enhance sales and service performance. Show less

• 

  Tsao Foundation

  Feb 2021 - Feb 2024

  Head of HR | Transformation Senior Manager

  - Oversaw Organisation Development, Talent Management, Leadership & Talent Development, HR Business Partnering, Learning & Development with support from HR Operations and Shared Administration Services teams.- Served as the Transformation and Change Management Lead as part of Organisation Development Transformation Project Committee to champion change and drive transformation initiatives to enhance organisation effectiveness.- Served as Advisor and HR Business Partner to senior leaders and leadership team on people matters, talent management and organisation development to drive talentstrategies that enable growth and sustainability.- Led 4 strategic thrusts under the Organisation Development Transformation (ODT) initiative funded under NCSS: 1) Culture Values Alignment.; 2) Leadership Development; 3)Performance Management; 4) HR Digitisation.- Led a Beyond30 Culture Alignment Campaign and implemented a Cultural Value Assessment and Act-&-Earn gamification program to drive and shape cultural change across the organisation.- Led organisation redesign, business process improvement, and workforce planning initiatives, and successfully oversaw the conceptualisation and implementation of multiple job redesigned and integration projects to merge and optimise resources and manpower across departments and programs resulting in enhanced productivity and efficiency.- Oversaw talent management, leadership development, talent reviews, talent identification and development programs and initiatives, and successfully launched the Tsao Leadership Enablement Framework with curated tiered leadership programs targeted at different leaders across the Foundation to build future-ready leaders with the leadership competencies in driving strategic initiatives. Show less

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  National University Health Systems [NUHS]

  Mar 2024 - Sept 2024

  HRBP Lead

  - Led a team of HRBPs and oversaw both strategic and operational HRBP functions across all divisions of Medical, Nursing, Allied Health Professionals in Alexandra Hospital.- Served as an integral taskforce member on the Workforce of the Future AGILE Committee on the inception and implementation of job redesign of nursing workforce.- Partnered with CHRO to strengthen HRBP competencies and strategic HR acumen to support the respective divisional heads and leaders' capabilities on manpower planning, performance and talent engagement.- Curated and conducted leadership workshops and coaching sessions to equip nursing leaders and management on talent engagement, performance management, including communication, disciplinary and grievances handling.- Partnered with Talent Management team and jointly facilitated talent reviews with senior leaders and key appointment holders to enable leadership succession.- Partnered with Nursing Leaders and MOH Holdings (MOHH) to enable foreign manpowerdeployment and development initiatives to build nursing talent pipelines.- Oversaw and led all investigations and proceedings of performance, disciplinary andgrievances cases across all divisions.- Oversaw Union engagement and led as sponsor to the Union Partnership Taskforce tocurate engagement and networking events with Healthcare Services Employees’ Union (HSEU).- Oversaw and led process improvement projects and policy reviews on streamliningprocesses and reducing wastages as part of Get Rid Of Stupid Stuff (GROSS) movement.- Appointed HR lead in Ensure Safer System (ESS) Auditing Taskforce to coordinate auditsacross all HR functions to ensure compliance to accreditation standards and procedures. Show less