Benjamin Abayomi

Experience

• 

  Lower Niger River Basin Development Authority

  Jan 2015 - Aug 2015

  Intern
• 

  Fiverr

  Oct 2016 - now

  Professional Freelancer

  · Collaborated with designers and performance team on designing updates to sites and blogs, improving user experience by 41%· Built responsive, accessible, and dynamic web pages to enable users to easily navigate site· Monitored social media and Google SEO analytics to adjust post time, location, and various media to grow target platform by 20,000+ followers in less than a year. · · Created a Mobile Responsive User Experience with CSS Flexbox that allowed cross-platform accessibility to the website on any device with primary use on mobile.· Built mock designs and wireframes for landing pages for 5 new product concepts. · Created accessible, responsive, and functional user interfaces to allow visitors on any device to have the same perfect user experience. Show less

• 

  National Youth Service Corps

  May 2017 - Apr 2018

  Computer Instructor
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  ClickFunnels

  Mar 2019 - Mar 2022

  Funnel Designer

  • Illustrated page design concepts by blending arrangement, style and aesthetic elements to meet predetermined preferences.• Provided front-end website development using WordPress, Hubspot and other editing software.• Generated web hosting presence to accommodate specified needs, uploading and maintaining files on account.• Assisted web presence planning, implementing changes and integrating requested elements to streamline business operations.• Provided ongoing efficiency and security maintenance and patching on website interface to maintain viability after launch.• Developed functional digital design concepts across various platforms to strengthen company brand and identity. Show less

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  Roopu Cloud

  Jan 2020 - Mar 2021

  Cloud Developer Associate

  • Leveraged strong understanding of WordPress core to manipulate admin and theme components.• Developed and implemented SEO and AB testing strategies to improve effectiveness of marketing efforts.• Provided timely resolution to reported website problems by integrating new solutions into existing platforms.• Cloud Migration and management• Full design and woocommerce integration of the Roopu Cloud academy E-learning website.• Led the migration of a Roopu cloud courses to a new a new website, ensuring that the integrity of the course content and videos was upheld for older courses. Show less

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  Tek Experts

  May 2021 - Apr 2023

  Technical Support Engineer

  Manage domains on Office 365 and configure user identities for new domain namesExpertly manage users, groups, passwords, and product licensesManage mailboxes, distribution lists, and security groups, including mailbox permissionsPlan and manage identity synchronization using Azure AD ConnectMonitor and manage Azure AD Connect Health and synchronizationImplement and manage Multi-Factor Authentication (MFA) and threat managementConfigure Data Loss Prevention (DLP) policies and design Microsoft 365 ATP policiesManage auditing and configure audit policies, including monitoring Unified Audit LogsManage eDiscovery and search content using the Security and Compliance CenterConfigure Autodiscover for Exchange and troubleshoot client access connectivity issuesManage and monitor mail flow, including transport rules, and troubleshoot mail flow problemsExamine message trace and analyze message headers using the remote connectivity analyzerInstall and configure Virtual Machines on VMWare WorkstationInstall and configure Windows Server, including ADDSWork with primary and additional Domain ControllersCreate and manage users and groups in Active DirectoryInstall, configure, and manage DNS, including Forward and Reverse Lookup Zones and creating pointersInstall and configure DHCP, including managing the DORA process and configuring DHCP scopes Show less

• 

  Microsoft

  Mar 2024 - now

  EN Microsoft 365 Administrator

  As a Microsoft 365 Migration Specialist, I manage and troubleshoot migration issues for companies transitioning to the cloud. My responsibilities include:*** Migration Expertise: Handling Microsoft 365 migrations, including Hybrid Migration and transitions from Gmail, Yahoo Mail, and Hotmail to Microsoft 365.*****Global Technical Support: Providing technical assistance across EMEA, South America, North America, and LATAM regions for Microsoft 365 Online Services (Exchange Online, Teams, SharePoint, Outlook, and Identity). I address customer inquiries via phone calls, emails, Quick Assist, and Microsoft Teams.***** Domain Setup: Assisting enterprises in adding domains to Microsoft 365 and configuring DNS records to ensure seamless email services.****Enhancing Data Security with DLP Policies and Sensitivity Labels: I assist enterprises in setting up robust Data Loss Prevention (DLP) policies and sensitivity labels within Office 365. By configuring DLP rules, we can proactively prevent accidental data leaks and protect sensitive information across emails, documents, and collaboration tools.***** Email Security: Implementing SPF, DMARC, and DKIM protocols to safeguard organizations’ domains against malicious actors and impersonation.****** Performance and Deliverables: Ensuring that technical solutions align with deliverables, resolving issues reported through IT tickets, emails, chat, and phone calls.**** Customer Satisfaction: Addressing Microsoft 365-related queries and supporting administrators with their knowledge of workloads such as Exchange Online, SharePoint Online, Microsoft Teams, and OneDrive for Business. Show less